Qualifications
- Prior experience in a fast-paced tech support role or a previous role in a customer setting would ensure you know how to present information in various situations.
- Hands-on experience working with tech and can guide our users through troubleshooting processes.
- Experience solving complex situations with customer situations.
- Experience using CRM platforms such as Salesforce, Zendesk, etc., and feel confident using them for day-to-day duties.
- Own a PC or Mac computer with reliable internet for managing your work, handling customer interactions, and using Google Chrome to utilize our softphone client.
- Space to handle taking calls with minimal noise or equipment (headphones, etc.) to provide a seamless customer experience
Additional Information
Remote work
Be part of a global industrial technology leader known for designing and manufacturing a vast portfolio of connectors, sensors, and electronic components.