Small IT shop searching for a high-performing individual to join our team. Responsibilities are wide-ranging. This candidate will continue to learn, practice time management, and assist in every task necessary to maintain computer systems and networks. While this is an entry-level position, growth in our organization is dependent on the individual and their efforts to help grow our business in new directions. Responsibilities: • Maintain technological equipment, including phones, printers, computers, operating systems, network systems, hardware etc. • Make sure new employees have their user accounts, company email, and appropriate security access so they can complete assigned tasks • Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly • Improve your personal skill sets through employee development programs • Be responsible for your own time management and reporting • Assist technicians with a wide variety of projects: running cable, building computers, programming, and working with online accounts • Work with clients in a ‘help desk’ type environment Qualifications: • Experience with Windows, Mac, and Linux computer operating systems • Must have high school diploma or equivalent, associate’s degree in a tech-related field is highly valued but not required • Top-notch customer service skills and driven to make our business succeed • Able to create databases and utilize Excel spreadsheets at an advanced level • Strong work ethic and sound character • Attention to detail and consistency • Customer service-oriented • Self-starter and self-motivated • Technology savvy; basic computer skills and knowledge of Microsoft 365 Apps • Knowledge and experience with Microsoft Access is a plus • High School Diploma • Trade School Degree preferred, but not required to apply • This is an entry-level position with a wide range of growth opportunities based on the desire of the applicant Compensation: $35,000 - $40,000 yearly

• Improve your personal skill sets through employee development programs • Be responsible for your own time management and reporting • Assist technicians with a wide variety of projects: running cable, building computers, programming, and working with online accounts • Work with clients in a ‘help desk’ type environment