Required Skills

A minimum of 4 years of experience with the following skill sets:

• Technical writing within enterprise IT or infrastructure environments
• Strong understanding of multi-environment architecture (DEV, QA, PROD).
• Proven experience preparing BOMs, system architecture documentation, and operational runbooks
• Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls)
• Experience with security accreditation and compliance documentation
• Familiarity with ITIL processes and enterprise governance frameworks
• Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint)
• Excellent analytical, stakeholder management, and communication skills