Technical Writer (Full Time) United States

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Cisco

Cisco

Technical Writer (Full Time) United States

San Jose, CA
Full Time
Paid
  • Responsibilities

    Who You Are

    Someone who will help to drive the strategy and execution of technical documentation for both internal and external partners using digital channels and techniques. This role will develop a productive and innovative application of technical content for targeted audiences, as well as analytics to ensure our strategies drive intended outcomes.

    What you'll do:

    • Handle the development of technical content and make content decisions for assigned programs

    • Help to provide and maintain the "creative vision" of web programs by resolving and implementing the program's technical copy and architecture

    • Help to develop and implement audiences for communications, delivering the right content, at the right time, to the right person, in the right way demonstrating new/innovative automation wherever possible

    • Use data analytics to monitor, analyze and measure efficiency of digital efforts to supervise and ensure efficient impact

    • Partner with product development, subject matter authorities, and marketing disciplines across the company to develop impactful communications

    • Stay up to date on points of view from leading industry analysts and key influencers in the market

    We are seeking high energy and qualified candidates who possess the following skills and experience

    • Exceptional writing and presentation skills; ability to use various types of media to tell factual stories clearly, creatively, and succinctly

    • Interest in working with development organizations, sales, marketing, and channel teams

    Who you'll work with:

    You will work cross functionally with the Customer Experience, Sales, Marketing, and IT organizations, developing and implementing technical content that will support the customer in successful implementation and use of Cisco products.

    We Are Cisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

    We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

    But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

    Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

    So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

    CISCO COVID-19 VACCINATION REQUIREMENTS

    The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

  • Industry
    Computer Networking
  • About Us

    We Are Cisco: where each person is unique, but we bring our talents to work as a team and make a difference. We embrace digital and help our customers implement change in their businesses. Some may think we’re only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. Our culture allows for innovation, creativity, and yes, even failure—if you learn from it. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!