Technical Writer

New Way Trucks

Technical Writer

Scranton, IA
Full Time
Paid
  • Responsibilities

    Let's Drive New Way Fearlessly Forward!

    New Way Trucks is the largest family-owned refuse-first equipment manufacturer in North America, spanning three generations. New Way Trucks, founded in Scranton, Iowa in 1971, remains dedicated to our team, distributors and our customers. We've stayed fiercely true to our small-town values and continue to be a nimble force in the industry, adapting to changing times and innovating practical solutions our customers need most. With manufacturing facilities in Iowa and Mississippi, New Way proudly builds trucks and parts for fleets in all 50 states, plus Canada, Latin America, and more.

    Currently we are seeking a Technical Writer to join our team and be an essential part of our team. This position is responsible for creating logical sequences to reduce complex and/or complicated processes into easy-to-understand steps.

    Your Role in Our Mission:

    Compile information on specific components according to the criteria established for manual content.

    Organize component information such that it can be quickly assembled into a manual for new models.

    Maintain database for equipment builds.

    Review manual information for accuracy and update as needed.

    Catalogue and maintain Operations Manuals archives.

    Add relevant manual information to every product detail in sales communication for quick identification.

    Assist in writing training programs for equipment operations.

    Interface with the engineering department to ensure specifications and processes in the manuals and training program are complete, accurate, and up-to-date.

    Write service and safety bulletins.

    To Perform this Job Successfully:

    Associate’s degree in Communications, Business, or technical field with 5 or more years of experience in production processes.

    Technical background with a thorough understanding of physical mechanics.

    Working knowledge of Adobe InDesign and Office.

    Must be able to read and interpret blueprints, schematics, and parts breakdowns.

    CAD skills with SolidWorks or equivalent 3D modeling tools.

    A background in assembly, service, and repair in the automotive industry is a strong plus.

    Reduce complex processes into simple, easy to understand, and logical sequences.

    Excellent oral and written communication skills.

    Strong ability to interface with all levels of individuals within and outside the company.

    Ability to read and understand technical documents.

    Ability to analyze and solve mechanical problems.

    Physical ability to climb, crawl and to work in awkward positions such as kneeling, bending, stooping and overhead positions.

    Why New Way Trucks?

    Family Owned: Experience a close-knit atmosphere where every team member is valued, and contributions recognized.

    Midwest Values: Integrity, hard work, and community from the core of our operations.

    Innovation at Heart: We are committed to staying ahead of the curve and continually investing in technology and our people.

    Competitive Benefit Package: Competitive wages, comprehensive benefits, and opportunity for professional growth.

    Are you ready to build your future with New Way? Apply now!

    This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.