Benefits:
Training Provided
Work / Life Balance
Advancement Opportunities
Flexible schedule
SUMMARY:
The basic functions of the Technician position are to provide mobile fryer management and equipment cleaning services to commercial kitchen customers. Responsibilities of the technician include to safely and efficiently operate the van, clean, and operate/maintain related equipment.
This position reports to the Franchise Owner.
ESSENTIAL FUNCTIONS:
Complete all training requirements, demonstrating proficiency in time management, account monitoring, and equipment repair and maintenance.
Maintain technical knowledge of equipment, tools, and chemicals, and ensure compliance with Filta franchise standards and policies.
Keep van clean, stocked, and organized, requesting supplies as needed, and practice good safety habits using provided equipment.
Follow weekly schedules and appointment times promptly, performing services according to established procedures.
Conduct service demonstrations for customers and maintain friendly, high-quality customer service at all times.
Maintain accurate service records, submit required reports and paperwork with integrity, and report any site changes or issues to the office.
Communicate service updates and potential safety issues to kitchen staff, management, and supervisors.
Keep work areas clean and safe, immediately addressing spills and ensuring client sites are clean after each service.
POLICIES
Safe Driver - Technicians are required to obey all speed limits and advise the franchise owner in the event of scheduling conflicts that would cause an unsafe driving condition.
Call Return - Generally returns assigned Supervisor phone calls immediately, but in no event longer than 1 hour.
Uniform – Technicians must wear branded t-shirt (provided), navy blue pants, and non-slip/oil resistant shoes.
PPE – Wears personal protective equipment whenever handling oil – e.g., safety glasses, hat, apron, heat/oil resistant gloves, and kevlar arm protectors.
Injury – In the event that the technician or a member of the customer's staff is injured as a result of our service – seek medical attention and notify the supervisor immediately.
Non-Compete – Technicians must sign a non-compete/non-disclosure agreement if asked to do so by a supervisor.
REPORTING
Technicians must log client notes in the service app for each visit.
Report any issues with Van or equipment immediately to your supervisor.
All Accidents and Spills must be reported to supervisor immediately
EDUCATION and/or EXPERIENCE:
High School Diploma or G.E.D. preferred
Kitchen and service-related experience a plus
A valid Driver’s license and excellent driving history
OTHER SKILLS AND ABILITIES:
Ability to learn and to stay up to date on the latest service procedures
Ability to establish credibility and communicate effectively verbally
The ability to work independently with little supervision
Must speak fluent English
Must be able to lift up to 75 pounds
OTHER CRITIERIA:
Ability to work a flexible schedule including evenings, overnights, and weekends.
Must have good communication skills and be able to relay information back to the main office from the field.
Must have patience and the ability to listen and respond to the concerns of customers in a calm and professional manner.
Must be safety conscious, organized, and focused on cleanliness.
This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Filta Environmental Kitchen Solutions Corporate.