Technician - Medical Equipment (DME - Mobility)

Location: Fort Worth

Company: Scooters and More

Company Overview:

Scooters and More is an employee-owned medical equipment provider serving North Texas since

1999. We specialize in delivering high-quality mobility and seating solutions that empower

individuals to maintain their independence and improve their quality of life. Our team is committed to compassionate care, technical excellence, and community impact.

Position Overview:

We are looking for a skilled and compassionate Technician to join our team. This role

focuses on assembling and maintaining specialized seating and mobility.

equipment for individuals with physical disabilities and complex mobility needs. The ideal candidate has a mechanical aptitude, is flexible and enthusiastic with working with disabled people. The candidate will also have computer skills to navigate our tracking system and QuickBooks. There will also be the first point of contact for people coming into our location and answering incoming calls. A strong commitment to patient care and dignity is required.

Key Responsibilities:

- Assist in assembling and maintaining complex rehab technology equipment.

- Troubleshoot, repair, and maintain power and manual wheelchairs, seating systems, and mobility

accessories

- Accurately document all service and customization work performed

- Educate patients and caregivers on proper use and maintenance of equipment

- Ensure all seating equipment meets safety, medical necessity, and insurance documentation

standards- Maintain a clean, organized, and well-stocked work area and service vehicle.

- Provide exceptional customer service and demonstrate empathy in patient interactions

-Work with various software application used to conduct business.

- Adhere to all applicable federal, state, and insurance compliance guidelines and company policies

Required Qualifications:

- Prior experience working with tooling and troubleshooting

- Strong mechanical and problem-solving skills

- Excellent communication and interpersonal skills

- Valid driver's license with a clean driving record

- High school diploma or equivalent

- Ability to lift and maneuver heavy equipment safely

Must pass background check and drug screening

- Eligible to work in the United States

- Local candidates only (Fort Worth or Plano, TX area)

Preferred Qualifications:

- Experience with power wheelchairs, or custom manual wheelchair systems

- Knowledge of Medicare/Medicaid documentation standards for DME equipment

- Previous customer service, retail with experience interacting with the public.