Systems Engineer

Technologix

Systems Engineer

Ruston, LA
Full Time
Paid
  • Responsibilities

    OVERVIEW

    TECHNOLOGIX GROUP IS SEEKING AN EXPERIENCED; HIGHLY CUSTOMER SERVICE ORIENTED PROCESS-DRIVEN SYSTEMS ENGINEER. THIS POSITION REQUIRES A PROVEN TRACK RECORD OF EXCEPTIONAL CUSTOMER SERVICE SKILLS WITH A PASSION TO MOTIVATE AND GROW A TEAM. THE IDEAL CANDIDATE FOR THIS POSITION IS A "JACK OF ALL TRADES", WHO ENJOYS THE CHALLENGE OF WORKING ON VARIOUS TECHNOLOGIES AND MENTORING JUNIOR TEAM MEMBERS. THIS POSITION IS AVAILABLE AT OUR RUSTON OFFICE.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    • Provide training and coaching to junior team members
    • Provide remote and on-site server/workstation support and maintenance
    • Install applications and operating systems on customer hardware
    • Test new products and technologies prior to deployment
    • Create thorough and accurate documentation on all projects and support incidents
    • Administer and support Microsoft-based customer networks
    • Investigate user problems and identify their source; determine solutions; test and implement solutions
    • Configure and install servers, Windows networks, firewalls, switches and other related equipment, devices and systems

    KNOWLEDGE REQUIREMENTS

    • All Windows desktop and server operating systems
    • Active Directory, Group Policies
    • Exchange Server
    • Microsoft Office 365 and SharePoint administration
    • RMM platforms such as N-Able, LabTech, or Kaseya
    • Enterprise-class network equipment such as Cisco, HP, Dell
    • Network security products from Cisco, Sophos, and pfSense
    • VMware and Hyper-V virtualization platforms
    • Veeam Backup and Replication
    • SAN or HyperConverged Storage experience
    • Enterprise Anti-Virus platforms such as Sophos, Bitdefender, Webroot, etc.
    • All Microsoft Office Productivity Suites – Apple product knowledge a plus, iOS/osX

    QUALIFICATIONS

    • 4 + years of experience supporting and implementing network and systems infrastructure solutions
    • Professional, Industry, and Vendor certifications are required (examples: MS Server MCSA, MS Desktop MCSA, CCNA Routing & Switching)
    • Strong technical knowledge and understanding of SMB networks, infrastructure, and equipment
    • Ability to concisely document issues and resolution steps

    PERKS OF WORKING AT TECHNOLOGIX:

    • Career development
    • Technologix pays for technical certifications
    • Comprehensive health and dental plans
    • Paid Vacation and PTO