Job Title: Analyst, Technology
Duties: Maintain a portfolio of one or more hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and/or product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned.
•40% Perform technical interviews and analysis with vendors and/or stake holders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes. May schedule regular meetings, conference calls, or on-site visits with vendors and/or stake holders to keep abreast of current technology(s), products, and/or processes. May review with vendor and/or stake holders, known upcoming activities associated with their specific technology(s), product(s), and/or processes. Research and stay abreast of all information that may impact the lifecycle of any supported technology, product, and/or process.
•40% Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.
•20% Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.
Skills: Required Skills and Abilities: Knowledge of a variety of information technology products and solutions. Excellent research, customer service, verbal and written communication, and presentation skills. Strong attention to detail. Good judgment. Ability to work and communicate effectively with all levels of the IT organization.
Reviewed Software and Other Tools: Standard office equipment. Microsoft Office Suite. Software and tools will vary based on the technologies, products, and/or processes supported.
Education: Required Work Experience: 4 Years specific knowledge of the technology(s), product(s), and/or processes to be supported. 1 Year directly supporting the technology(s), product(s), and/or processes. (may be concurrent)
Required Education: Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree
C2 is required - must be a US Citizen and credit check required!
Not open to reviewing candidates above the bill rate
Partially onsite - 3 days per week (Tuesday, Wednesday, Thursday)
Team Name: Identity Services
Required Work Experience: 4 Years specific knowledge of the technology(s), product(s), and/or processes to be supported. 1 Year directly supporting the technology(s), product(s), and/or processes. (may be concurrent)
Required Education: Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree
REQUIRED technologies: Entra ID, Active Directory, Okta, RSA, Secret Server, Windows server administration
PREFERRED/NICE TO HAVE: Quest(RMAD), Venafi, UserLock, ADHQ, Scripting in Powershell and/or Python
Day to day: This job is for an operational role supporting these technologies. Operational roles can include working with the team to upgrade or make changes to the tools to maintain security and compliance. Also this will be focused primarily on customer request or issues.
NOT looking for technology / experience wise:
I am not looking for architect/design level experience. These folks are have usually been too far removed from the technology for a while and don’t have enough recent experience with their hands on keyboard.
My team consists of nine talented engineers who work on various projects related to Medicare HVA many SSO integrations. We also handle upgrades to some of our major applications and agents, ensuring that they are up to date and secure. We are a collaborative and customer-oriented team that values troubleshooting skills and feedback.