TekSynap, a “Fast 50” technology company in the Washington DC area that offers technology solutions to federal, state and local government agencies. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.TekSynap.com.
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We are seeking individuals to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA).
RESPONSIBILITIES
Ability to evaluate state-of-the-art computer hardware and software and its application to support specific requirements and to interface with other equipment and systems.
Ability to troubleshoot bottlenecks and propose recommendations for their elimination and make recommendations for system improvements that will result in optimization of development and/or maintenance efforts.
Will require onsite travel using personal vehicle, company van, company golf cart or another motorized vehicle.
REQUIRED QUALIFICATIONS
Minimum two (2) years of relevant experience
U.S. Citizen
Must have valid state driver’s license, personal vehicle and proof of insurance.
MUST BE FULLY 8570 COMPLIANT AND HOLD ONE of the following IAT Level II or III certifications:
Security+CE
CASP CE
CCNA Security
CYSA+
GICSP
GSEC
SSCP
CCNP Security
CISA
CISSP (or Associate)
GCED
GCIH
And one of the following computing environment certifications:
98-349 – Windows 10: Windows Operating System Fundamentals
MCDST
MCITP EDST
Bomgar Remote Support Administrator
MCITP EDA
MCSA: WS2008, WS2012, WS2016
MCSE: WS2008, WS2012, WS2016
MCITP SA: WS2008, WS2012, WS2016
MCITP EA: WS2008, WS2012, WS2016
MCITP Data Base
Any Microsoft Certified Solutions Master (MCSM)
Any Microsoft Certified Master (MCM)
MS Networking with Windows Server 2008. 2012 or 2016
MS Identity with Windows Server 2008, 2012 or 2016
COMPETENCIES
Customer Service
Technical Expertise
Analytical Thinking
Strategic Thinking
Initiative
Foster Innovation
Results Oriented
Teamwork
Performance Management
Build Relationships
Establish Focus
Motivational Support
Change Management
Oral Communication
Written Communication
Persuasive Communication
Interpersonal Awareness
Conceptual Thinking
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Multiple Locations
Type of environment: Office Setting and warehouse
Noise level: Medium
Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Secret clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.