Required Skills & Years of Experience: 1 – 5 Years

• Video Conferencing infrastructure and endpoints management • Mobile device support and Management • Customer Service • Working knowledge of iPhones and iPads • Strong customer service skills • Ability to work in a fast-paced environment

Required soft skills: • Ability to work independently but in a team environment- • Able to meet deadlines • Punctual • Ability to multi-task and balance their work day • Ability to troubleshoot complex problems and determine a solution

Preferred vendor Experience: • USCC • Verizon • AT&T (FirstNet) • Zoom • AirWatch • Apple Business Management • Microsoft • Cisco Webex