*Principal Duties and Responsibilities (Essential functions)

• Performs complex technical support of local, metropolitan and wide area networks and cloud-based networks to include planning, designing, evaluating, and selecting operating solutions.
• Support the day-to-day technical operations of the AvMC CIO/G6. Non-routine after hours support may be required (24x7x365) to support network maintenance, emergency operations, or unique mission requirements.
• Provide support during off duty hours as needed to keep the network operational and perform maintenance/configuration changes in order to minimize workforce impact during normal duty hours.
• Perform maintenance of system infrastructure to include defined regularly scheduled maintenance times for updates, patches, and migration of systems. Maintenance includes hardware preventative maintenance, hardware and wiring replacements and relocations, configuration management duties, and records updates.
• Perform analysis and documentation of as-built cabling infrastructure to include database updates, labeling and diagrams. Create, update and maintain equipment rack elevation drawings to support maintenance activities and accreditation requirements.
• Develop plans, with roll back options, for upgrades, installations, replacements and migrations of AvMC systems and wiring infrastructure.
• Install, configure, and maintain local area network (LAN), wide area network (WAN), data communications network equipment, cabling, and infrastructure devices including, but not limited to, routers, switches, firewalls, wireless access points, and physical servers.
• Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
• May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
• Maintain the existing fiber optic and copper cabling infrastructure, including fiber path diagrams and fiber labeling that physically transport telecommunications signals. Existing/anticipated infrastructure includes but is not limited to: wires, cables, fiber optics, conduits, patch panels, patch cables, transceivers, and media converters.
• Expand and modify this physical infrastructure as approved by the CIO/G6.
• Provide analysis, expertise, and recommendations for any additional changes, modifications, new installations, or improvements to networking infrastructure.
• Work with other government or commercial entities and network service providers to connect, maintain, and document all local and wide-area network connections and network distribution systems used by the AvMC Enterprise. This requirement shall include workstation, server, telephone, Video Teleconferencing (VTC), cable television, and any other digital distribution systems used by the AvMC Enterprise.

_At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefitshere. _

Required Skills

Required Experience

• High school diploma or equivalent
• Experience with fiber optic cable installation, termination and maintenance is required
• Must be able to work from schematics, diagrams, written/verbal descriptions or from defined plan
• Must be able to obtain and maintain a DoD SECRET security clearance; U.S. Citizenship required
• This position is located on-site in Huntsville, AL

Preferred Qualifications

• Active DoD SECRET security clearance is preferred.
• Experience with the design, installation and maintenance of fiber optic and copper data cabling infrastructures is preferred.
• Experience in designing, installing and maintaining EIA/TIA 568A/B cabling infrastructure is preferred.
• Experience with fiber optic cable termination using fusion splicing equipment and ST, SC and LC fiber optic connectors is preferred.
• Experience in data center design, rack layout, electrical requirements and cooling requirements is preferred.
• Two years electronics training from a technical trade school or military technical school preferred

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

CORE SCOPE OF POSITION

• Ensures the Viejas guest service experience for guests by maintaining the standards at all times.
• Adheres to company and departmental policies and standard operating procedures, and applicable governmental laws and regulations.
• Hires, trains, and schedules front desk staff in accordance to business demands and budget.
• Coaches and counsels staff to uphold policies.
• Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.
• Submits all paperwork and financial reporting.
• Supervises effective daily operations including opening and closing procedures and ensures retail store merchandise is shelved and stocked.
• Performs other duties assigned.
• Approves weekly inventory of store merchandise, prepares reorder forms.
• Directs team members for daily preparation of merchandise and displays in their respective stores.

STYLE SERVICE COMMITTMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

LEADERSHIP

• Is a role model of the Viejas’s service culture.
• Leads by example and creates strong morale and engagement in his/her team.
• Communicates company and departmental goals and fosters open communication across the department.
• Fosters a culture of accountability, providing regular feedback to team members, including celebrating successes and addressing areas needing improvement.
• Manages conflict effectively; listens and assesses situations; takes action to resolve.

INTERACTION

• Interacts with internal and external guests with a positive attitude and professionalism at all times.

SUPERVISION

• Provides supervision of all staff during assigned shift.

EDUCATION/CERTIFICATION

• High school diploma or General education degree (GED).
• Bachelor’s degree preferred in area of hospitality, exercise science, health education, business or related field.

EXPERIENCE

• 1 to 2 years of experience in hospitality industry, preferably in sales capacity.
• Experience with professional spa services and treatments preferred.
• Experience with event planning preferred.

KNOWLEDGE AND SKILLS

• Creative in marketing and promotion, sales oriented.
• Effective leadership skills and a strong work ethic.
• Excellent customer service skills.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Must be flexible to work different shifts, evenings, and holidays.