Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Role: Telecommunications Specialist III

About Rigil Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders.

Location: 6500 S MacArthur Blvd Oklahoma City, OK Job Type: Full Time

Job Description:

Performs onsite, in person, walk-throughs of work areas to determine if additional resources or requirements are needed to fulfill customer experience.

Manages and updates local work order tracking system, briefs Federal Staff on an Ad hoc basis about project concerns.

Provides weekly activity reports on overall work performed.

Resolves customer complaints and escalations.

Evaluates, analyzes, develops or improves communication systems, procedures and requirements as outlined in the statement of work.

Coordinates the installation of telephone and network positions.

Works on inside and outside Telecom and Network infrastructure cable plant.

Assists all Telecommunications Mechanics as requested.

Installs, removes, maintains, modifies, troubleshoots and repairs voice and/or non-voice. communications systems including paging, alarm, analog and digital communications equipment

Runs cables, installs connectors, etc. associated with telecommunications equipment for voice and non-voice circuits.

Minimum Qualifications:

Must be a high school graduate or equivalent

Must have at least five years’ experience in pulling wire cable to termination point, for installation of network positions, telephones, switches, etc.

Four years’ experience handling customer calls and interactions

Experience at MMAC/FAA is preferred