Job Description

WHAT WE WOULD LIKE FROM YOU:

• The ability to communicate fluently in both English and Spanish.
• The ability to interpret and translate calls in English and Spanish.
• Provide an exceptional caller experience and a positive first impression.
• Precisely and consistently follow call-handling instructions on every call.
• Take detailed and accurate messages from callers and clients.
• Treat all callers as an extension of our clients’ business.
• Use proper spelling, grammar, and logical message composition.
• Communicate professionally and enthusiastically.
• Customer service experience to some capacity.
• Experience working with high-volume of incoming calls is preferred.
• Have a positive and can do attitude.
• Have reliable transportation.
• The ability to pay attention to the details.

THE OFFICE:

Our office is located in a wonderful, quaint residential street in Eagle Rock. Work takes place in a casually pleasant office setting. This is a Full-Time position that requires the ability to work a variable schedule. OPEN AVAILABILITY IS REQUIRED, INCLUDING WEEKENDS AND HOLIDAYS. The position requires the ability to sit at a computer for extended periods of time and communicate effectively in person and by phone.

Company Description

ABOUT OUR COMPANY: We are a 24-hour receptionist service. We pride ourselves in providing top-notch Bilingual Receptionist services to our growing clientele. We provide cutting-edge virtual receptionist service by combining innovative technology with a team of stellar, charismatic, intellectual, and highly skilled receptionists. We love to deliver a positive and seamless experience to our clients time and time again.