The Clinical Genetic Intake Coordinator is responsible for the registration and scheduling of patients to the Department of Clinical Genetics, ensuring that all required patient information is collected and entered into our research database as well as into our EPIC EMR system at the time of appointment scheduling. Clerical duties include, but are not limited to, chart creation, medical record collection, data entry, insurance verification, and delivery of excellent customer service via phone to patients and referring providers.

Education
High School Diploma or Equivalent Required

Experience
1 year experience as an Intake Coordinator or related role Required
1 year administrative experience in the healthcare field Required
1 year experience with appointment scheduling and insurance verification Required

Required Skills

Required Experience

Qualifications: Knowledge, Skills & Abilities:

1. Master’s Degree in Biology or a master’s degree in a closely related field and 18 or more graduate credits in Biology with a minimum of two years’ relevant teaching experience preferably in higher education with emphases in anatomy & physiology, microbiology, and biology. This person would also collaborate with courses designed to partner with outside universities and institutions. The candidate has the potential to develop experiential courses in their area(s) of expertise.
2. Demonstrated excellence in communication and presentation skills, both oral and written, which transcend multiple audiences.
3. Successful teaching experience and commitment to working with a varying population of students and staff.
4. A passion for continuous learning and a dedication to support student success through the mission of the College.
5. The ability to facilitate varied teaching methods (i.e. lecture, class discussion, assessment, presentations, field work, laboratory) to enhance student learning and completion. Online teaching experience or willingness to complete online teaching training. Willingness to teach during the day, at night, and online, as well as at the main campus and extension centers.
6. Experience in educational theory and techniques, teaching, experience at the post-secondary level preferred.
7. Participation in professional and community organizations.
8. Detail-oriented, well organized, and able to interact effectively with college staff at all levels and handle confidential information appropriately.
9. Highly motivated and solution-oriented with a high degree of integrity, ethics and dedication to the mission of the College.
10. Demonstrated ability to work with various populations representing a wide range of abilities, ages, nationalities, and cultures.

Essential Function:

1. Teach assigned course load, which may include day, night, and online courses, as well as at the main campus and extension centers. Classes are to meet on time for the fully allotted time.
2. Establish and promote an effective learning environment that maximizes documented student learning.
3. Participate in professional development activities and maintain current knowledge in the discipline.
4. Prepare, submit and maintain reports related to student learning.
5. Develop or assist in development of curriculum including review or revision to keep programs on the cutting edge.
6. Grade assignments in a meaningful way to promote continued student growth, return graded assignments to students in a timely manner, and assign final grades for all students, meeting or exceeding all institutional deadlines for completion.
7. Provide educational assistance to students during regularly scheduled and posted times (i.e., conference hours) or by appointment..
8. Collaborate with outside universities and institutions to promote and expand educational opportunities.
9. Ensure student opinion surveys are conducted for each class and reviewed after summary information is available to assist with increasing student success.
10. Participate in the instructor evaluation process which assesses the following: * Content Expertise * Instructional Delivery * Instructional Design * Course Management * Special assignment work in which release time is being given * Non-teaching duties, including, but not limited to:
    • Committee Work
    • Student Organizations
    • Governing Councils
11. Contribute to Department or College by working collegially with Academic Affairs or other teams to support or review processes; participate in councils, committees, and teams; and provide future mentoring to new or part-time colleagues.
12. Maintain levels of professional knowledge and expertise.
13. Perform other duties as assigned.

Physical, Mental, and Environment Requirements Include:

Mental Demands:

☒ **** Detailed Work

☒ Student Contact

☒ Deadline oriented

☒ Problem Situations

☒ Multiple Priorities & Demands

☐ Emergency Situations

☒ Confidentiality

☐On-call Availability

☒ Continual Interruptions

☒ Working Alone

☒ Faculty Contact

☒ Working with Others

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Physical Demands:

☒Standing & Walking

☒ Sitting

☐ Reclining

☒ Carrying

☐ Lifting up to 10 lbs. ☐ Up to 25 lbs. ☒ Up to 50 lbs. ☐ 80 + lbs.

☐ Pushing, Pulling, Twisting, Bending

☐ Climb or Balance

☐ Stoop, Kneel, Crouch, or Crawl

☐ Squatting

☐ Handle or Feel

☐ Reach with Hands and Arms

☒ Talking or hearing

☐ Tasting/Smelling

☐ Working Overhead

☒ Speak in English via Phone or In Person

☐ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒ Ability to Adjust and Focus

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Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.