Job Description

We are seeking a Call Center Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

• Conduct health interviews/questionnaires with all students feeling ill or having Covid-19 like symptoms. • Ability to comprehend, explain, and practice safety precautions. • Conduct temperature checks on all individuals with symptoms. • Follow all procedures as instructed. • Communicate professionally and effectively with parents, students, staff and supervisors. • Document all student interactions accurately, with full details. • Recognize signs and symptoms of a medical emergency. • Asking for emergency assistance when needed • Reporting any unusual incidents to the Supervisor Since 1980, Temporary Solutions has been a preferred partner for Staffing in Recruiting to our clients in the Northern VA area. We support a diverse range of industries, including higher education, State, City and Local Government entities, non-profit and commercial organizations and Fortune 500 companies. We have many administrative, customer service and HR opportunities open each day: Temporary, Temporary to Hire, Direct Hire and project based