Job Description
Description:
Summary/Objective:
The Community Connections Support Worker (CCS) will assist Consumers access information, referrals and resources in the community:
Essential Functions
· Obtain/Maintain Mass Health benefits
· Get on the Tempus Personal Care program –Tempus Unlimited Adult Foster Care programs
· Outreach training, providing Tempus Unlimited info to community agencies to share resources and referrals, and also to add to Resource contacts
· Provide information and Referral services “I#R” that offer consumer choice.
· Provide information of Resources to Tempus Unlimited staff
· Work with Independent Living Centers, Elder Services and all other agencies to advocate for consumer to get services and continue to add information to the Resource list
· Follow up with consumers on the monthly Termination List, help them find services
· Document services in Community Services database for those using Tempus Unlimited services
· Track information about outcomes involved with Resource Coordination by category, and work the RC Supervisor to complete quarterly and annual reports
· Attend monthly staff meetings
· Participate in events that promote Tempus Unlimited Programs and Services.
· Provide face-to-face services to consumers, as needed
· Mandated reporter
Requirements:
Competencies
· Microsoft Outlook, and Email
· This role will become a Certified Application Counselor to assist with MassHealth redetermination and eligibility. This Certification is required within the first 6 months of employment
· Internet browsing for community resources
· Confidentiality, Privacy and Security when providing information and referral services
Preferred Experience
· At least one-year experience providing services to people with disability in a community setting
· Some knowledge of MassHealth programs and resources
· Some college is preferred in the field of social work
Travel
Some travel required depending on the consumer circumstance. Conference attendance is encouraged as schedule permits.
Required Education
· High School or GED
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop their career and enhance their experience.
Who is Tempus?
Tempus Unlimited, established in 1950 as Cerebral Palsy of Massachusetts, provides a continuum of services that support the efforts of children and adults with disabilities to live as independently as possible in the least restrictive environment. We encourage the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. We are a thriving organization that provides programs and services throughout Massachusetts and in Pennsylvania with a workforce of 450 employees.
When you join our team you will be part of a workforce that is as diverse as the consumers we proudly serve. Come join us and become a part of this extraordinary organization.