Job Description

ENTRY LEVEL CUSTOMER SERVICE W/ PAID TRAINING & GROWTH INTO MANAGEMENT

TENACITY SOLUTIONS IS LOOKING FOR OUTGOING INDIVIDUALS TO JOIN OUR CUSTOMER-SERVICE ORIENTED TEAM AS SOON AS POSSIBLE!

We work with numerous Fortune 100 companies--the biggest names in technology and our client list continues to grow! Our culture of achievement is grounded in hard work, fun, professionalism, enthusiasm, and teamwork. We are dedicated to helping our team members realize their full potential through on-going paid training and development. This is an amazing career opportunity for applicants who enjoy working in a challenging and fast-paced environment and desire to grow with us!

* * PLEASE NOTE WE DO NOT OFFER ANY CALL CENTER / REMOTE / ADMINISTRATIVE POSITIONS / 1099 * *

BECAUSE OF OUR GROWING LIST OF CLIENTS, THE DAY TO DAY WOULD DEPEND ON THE NEEDS OF THE ACCOUNT ONE IS WORKING WITH, BUT MAY INCLUDE:

• Engage face to face with customers in a courteous manner to represent our clients professionally

• Stay up to date on all product knowledge to accurately respond to customer inquiries

• Establish and maintain customer loyalty by providing superb customer service

• New customer acquisitions

• Consistently meet established performance and quality standards

• Promote our clients’ brand and educate customers on which products and/or services would best meet their needs and preferences

WE PROUDLY OFFER OUR TEAM:

• Comprehensive paid training for all Entry Level positions

• Accelerated advancement through our Management Training program

• Flexible scheduling with major holidays OFF to spend with loved ones

• Fun and supportive team culture that engages in community outreach through various volunteer events throughout the year

• Travel Opportunities (if desired)

• Weekly pay including hourly base ($10-$15) plus bonus incentives

MINIMUM QUALIFICATIONS:

• At least 18 years old with High School Degree / GED

• Must be a LOCAL applicant with reliable transportation and, if selected, available to interview in-person

• Excellent communication skills, fluent in English, and comfortable engaging with others face to face

DESIRED TRAITS AND SKILLS ARE PREFERRED BUT NOT REQUIRED:

• 2-4 year degree preferred; College students welcome

• 1-2 years of experience in hospitality, retail, or customer-service related field preferred

• 1-2 years of leadership experience in work, school, or sports preferred

CANDIDATES WITH THE FOLLOWING TRAITS ARE ENCOURAGED TO APPLY:

• Upbeat personality and exceptional people skills

• Professional image

• Self-starter mentality

• Problem-solving tactics

• Career-driven and wanting quick advancement

• Excellent verbal & written communication skills and the willingness to learn

• Must be a team player and work well with others