Tenant Engagement Promotor de Salud

JOB DESCRIPTION

Organizational Mission

Esperanza Community Housing Corporation is a social justice non-profit that achieves comprehensive, long-term community development. We recognize that Indigenous, Black, and Latino immigrant communities are disproportionately impacted by historical oppression, health disparities, disinvestment, and displacement. Therefore, we develop and preserve affordable housing; elevate health equity and access to care; mobilize for environmental justice; create and protect local economic opportunities; expand engagement in arts and culture; and advocate for policies protecting human rights. Esperanza works collaboratively to strengthen South Central Los Angeles. In all of our actions, Esperanza builds hope with community.

Project Summary

Position: Tenant Engagement Promotor de Salud/Community Worker

Reports To: Director of Asset Management

Service Area: Los Angeles

Scope of Work

The Tenant Engagement Promotor de Salud will engage community members residing at Esperanza’s affordable housing projects in a culturally competent manner to build a strong relationship between Esperanza housing dept, the property management team and tenants. The Tenant Engagement Promotor de Salud will ensure tenants feel heard, involved, and empowered in shaping their living environments.

Essential Duties

Tenant Engagement Promotor de Salud will:

Visit households at Esperanza’s affordable housing projects

Conduct follow-up home visits as needed and/or as required by the program/project

Facilitate Communication: Act as a bridge between tenants and housing staff, sharing updates, gathering feedback, and resolving concerns

Organize/Collaborate with the AM/PM teams events & activities: Host workshops, meetings, and community-building events to foster tenant participation.

Participate in community outreach activities including canvassing and attending resource fairs and other community events to obtain information that may benefit Esperanza residents/housing projects.

Ensure residents are connected to services, resources that benefit low-income families (ex. Utility services for low-income families, food banks, first time homebuyers’ resources/information etc.)

Provide advocacy and education related to decarbonization

Monitor satisfaction: Conduct surveys, analyze feedback, and report on tenant satisfaction to improve services

Prepare outreach materials, commitment addendums or other required materials/documents related to decarbonization

Maintain accurate and up to date documentation of client services, activities & outreach conducted

Maintain constant and consistent communication with the Asset Management team

Submit required quantitative and qualitative data in a timely manner

Attend organizational, project related, and supervision meetings

Collaborate Across Teams: Work with property managers, social workers, and external partners to deliver holistic support

Other duties as assigned

Qualifications

Previous experience working with the target population or in a community outreach setting preferred

Completion of Promotores de Salud Training highly desirable

Fluent in speaking/writing- English/Spanish

Working knowledge of relevant social service programs and community resources

Cultural sensitivity and a passion for equity

Excellent interpersonal, teamwork, detail-oriented, follow-through and verbal and written communication skills

Intermediate to Proficient experience with computers, Email, Microsoft Office (Excel, Word, PowerPoint, Publisher)

Ability to perform each essential duty and responsibility satisfactorily

Event planning and project coordination

Data collection and reporting

Must have reliable transportation, a valid California driver’s license and proof of automobile liability insurance

Some weekends and evenings are required to work

Physical demands:

Ability to lift/move up to 35 pounds, for example files and promotional materials.

Ability to participate in community health canvassing in the field, which involves accessing different work locations and travel throughout the assigned area and carrying program materials.

Ability to travel for in-person meetings and events in South Los Angeles.

Compensation: Tenant Engagement Promotor de Salud is a part-time temp position, non-exempt position with an hourly range of:$25 - $30 and hour.

This is a temporary position expected to last 6 months.

Benefits: Accrued sick pay

Fair treatment in employment, promotion, training, and other personnel actions without regard to race, color, religion, sex, age, national origin, and physical or mental disability.