- Ensure the day to day warehouse operations
- Continuously challenge, analyze and evaluate the warehouse processes and organization, in alignment with the European strategies, objectives and policies.
- Support the Distribution Manager and the other Management team members in problem solving and decision making in order to grant a lean and efficient working culture.
- Ensure the implementation and application of EH&S practices according to the TA policies
- Continuously challenge, analyze and evaluate the warehouse facility and equipment, in alignment with the European strategies, objectives and policies.
- Ensure follow up of safety, quality and security measures.
- Coach direct reports (Group Leader + Customer Service Team) for supervisory functions and develop training program accordingly.
Job responsibilities :
- Optimize warehouse and IT processes, operations activities and resources to ensure operating costs adhere to TA Fameck budget.
- Ensure achievement of the Employee Satisfaction Key Performance Indicator: Total Care Rate, Incident rate, Absentees, etc… by applying BOS parameters and processes (Problem solving, Root Cause Analysis, Pareto and trend charts)
- Drive initiatives like Kaizen, BOS, TVM in order to continuously improve the operations and guarantee timely execution of action plans. Drive Discipline throughout the organization by “Leading by example”
- Ensure alignment of customer satisfaction indicators (product availability & picking reliability & customer complaints ratio) with TA european targets.
- Train & Develop the warehouse team to ensure future succession planning is assured. Create self-directing teams.
Required Skills
- Min. 2 years of experience in a supervising role in Logistics Management in a multinational environment.
- At least 5 years of operational experience in warehouse management; proven knowledge of warehouse processes and procedures.
- Good experience in labor relations and in Belgian social legislation.
Required Experience
Education/Certification :
- University Education in Logistics, Economics or other relevant studies).
Competencies/Skills :
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Strong people manager (coaching & development of people)
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Strong influencing skills
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Champion in implementing change
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Fire fighter abilities
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Results driven in alignment with the strategies
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Customer focused
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Process driven
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Strong analytical skills
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High drive for execution
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Out of the box thinking
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Entrepreneurial spirit
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Strong in development of processes and systems
- Fluent in Dutch and English spoken and written
Technical / Functional Expertise :
- Warehousing & Material Handling
- Inventory management & production planning
- Supply chain management
- Logistics IT systems
- Able to understand financial and accounting principles and to use financial and quantitative data.