The Coordinator, Prosthetics and Orthotics will provide direct patient care within the assigned inpatient or outpatient setting. Facilitate an interdisciplinary approach to patient care, patient flow, staffing, compliance and resource utilization related to prosthetic and orthotic services.

The Coordinator, Prosthetics and Orthotics will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Coordinator, Prosthetics and Orthotics will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities

The Coordinator, Prosthetics and Orthotics:

1. Facilitates clinical operations according to policy, procedure, and regulatory requirements.
2. Coordinates departmental staffing assignments, anticipating staffing needs and makes necessary arrangements for coverage.
3. Directs patient care, analyzing patterns of daily activities and recommends operational/program changes as needed.
4. Provides instruction to the patient, family members and/or verifies and documents patient and/or caregiver understanding of information.
5. Recommends and implements appropriate action plans to provide safe and efficient care.
6. Assist in developing and maintaining relationships with referral sources, vendors, and other key contacts.
7. Maintains technical/clinical standards consistent with the professional and regulatory agencies, assuring that standards of practice are developed, implemented and communicated.
8. Assists the Manager, Clinical Operations and medical leadership in the development and implementation of programs/systems that allow for consistent evaluation/treatment in relation to the requirements of patients.
9. Assesses and intervenes in critical situations involving patients, staff, and visitors and consults with manager or administrator for guidance as needed.
10. Monitors patient satisfaction and takes appropriate action based upon customer feedback.
11. Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Required Skills Required Experience

1. Bachelor’s degree in health-related discipline or business. Master’s degree preferred.
2. Certificate of completion from an US accredited Prosthetics and Orthotics program.
3. State of Illinois CPO/CO/CP license and be a Certified Orthotist and/or Prosthetist (or board eligible) by the American Board for Certification in Orthotics and Prosthetics, Inc.
4. Minimum of four years of experience working as a licensed CPO/CP/CO preferably in a hospital based setting.
5. Minimum of two years of supervisory experience within a clinical prosthetic/orthotic organization.
6. Strong and proficient problem solving and decision making skills, with ability to confront and resolve issues.
7. Prioritization and some analytical ability.
8. Handle many tasks under potentially stressful situations.
9. Strong interpersonal skills necessary to communicate effectively with patients, patient families, employees, referring parties, center and other RIC system-wide staff in teaching scenarios, in remedying difficult situations, and in providing feedback.
10. Basic PC skills.

Reporting Relationships

Reports directly to the Manager, Clinical Operations – P & O

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature.

 About Shirley Ryan AbilityLab

Shirley Ryan AbilityLab is the first-ever "translational" research hospital where clinicians, scientists, innovators and technologists work together to advance Human Ability.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

EDUCATION: High School Diploma or GED Equivalent

EXPERIENCE: Minimum Experience and Competencies required. This position requires a high emphasis on accuracy and good math skills Minimum two years warehouse experience with inventory cycle count process knowledge  Must be able to write legibly; must be computer literate.   Must be team oriented and a self-starter Ability to perform basic mathematical functions such as addition, subtraction, multiplication and division including conversions from pounds to feet Possess strong organization skills Ability to regularly lift and/or move up to 10 lbs.; frequently lift and/or move up to 25 lbs., and occasionally lift and/or move up to 40 lbs.  Must be capable of completing the Fork-lift Truck training and become licensed in the operation of a Fork-lift Truck adequately and safely Must be able to work flexible work hours including overtime as the business dictates. Must possess a Valid Driver's License