GENERAL SUMMARY

The Business Applications Analyst II is responsible for providing support for business applications as well as serving as the liaison between IS and the business support departments. Formats, designs, and builds relevant functional business procedures into appropriate electronic workflows to provide to the end-users of the business applications. Works with the business support areas in order to elicit, analyze, communicate and validate requirements for business applications.

The Business Applications Analyst II will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Business Applications Analyst II will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

PRINCIPAL RESPONSIBILITIES

THE BUSINESS APPLICATIONS ANALYST II WILL:

1. Assist with installing business application upgrades and enhancements by collaborating with internal departments and external vendors to develop conversion plans for system changes including communication, and maintenance testing.
2. Provide consultation on process analysis and design.
3. Support business application projects by assisting with identifying business requirements, determining objectives, identifying stakeholders, recommending product solutions, and establishing budgets and timelines.
4. Translate business requirements into system design, ensuring systems deliver the desired capabilities to meet the needs of the users.
5. Configure business systems including one or more of the following: Workday modules, ADP eTime
6. Collaborate with IS staff and users to develop test plans, including integration and user acceptance testing, to verify configuration satisfies design requirements.
7. Develop documentation for training, maintenance and support, including problem resolution and escalation decision trees.
8. Assist with development of plans and materials for employee education including the evaluation of training for effectiveness.
9. May assist with providing user training
10. May serve on appropriate SRAlab committees.
11. Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

REPORTING RELATIONSHIPS

1. Reports directly to the Director, IT and Corporate Applications

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

1. Undergraduate degree in information systems or business (e.g. Computer Science, Accounting, etc.). Work experiences can replace traditional educational requirements.
2. Certification in one or more Workday modules a plus.
3. Minimum of 2 years experience in an Information Systems Applications Analysts role or equivalent experience.
4. Minimum of 2 years experience with Workday modules or other ERP/HCM systems.
5. Knowledge of healthcare business support processes in one or more area.
6. Proven ability to manage software initiatives of varying sizes and complexity.
7. Experience working within Windows operating systems and Microsoft Office tools.
8. Personal computer skills necessary to prepare project plans, presentations, flow charts, test plans, etc.
9. Firm knowledge of workflow in one or more area and ability to work independently with users to define how technology can drive business processes.
10. Analytical skills necessary to resolve issues and/or increase operational efficiency of the business support processes.
11. Ability to pay close attention to details when designing, implementing, documenting and maintaining system functions.
12. Interpersonal skills necessary to actively listen and communicate effectively with IS peers and user community to deliver and support systems based on user needs.
13. Critical thinking and reasoning skills to identify strengths and weaknesses of alternate solutions, conclusions and approaches to problems.
14. Ability to support one or more areas of SRAlab’s existing business system applications.
15. Ability to manage small-scale systems implementation projects
16. Ability and willingness to learn new tools and Business Information Systems to be identified as part of SRAlab’s future core applications toolset.

WORKING CONDITIONS

1. Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Required Skills

Required Experience

1. Undergraduate degree in information systems or business (e.g. Computer Science, Accounting, etc.).  Work experiences can replace traditional educational requirements.
2. Certification in one or more core Microsoft Dynamics GP modules (e.g. Core financials, Core distribution, etc.), Cerner Patient Accounting, or Cerner Charge Service a plus.
3.  Project Management Professional (PMP) or MS SQL DBA credentials a plus.
4. Minimum of 2 years experience in an Information Systems Applications Analysts role or equivalent experience.
5. Minimum of 2 years experience with Microsoft Dynamics GP modules, Cerner Patient Accounting or Cerner Charge Services.
6. Knowledge of healthcare business support processes in one or more area.
7. Proven ability to manage software initiatives of varying sizes and complexity.
8. Experience working within Windows operating systems and Microsoft Office tools.
9. Personal computer skills necessary to prepare project plans, presentations, flow charts, test plans, etc.
10. Firm knowledge of workflow in one or more area and ability to work independently with users to define how technology can drive business processes.
11. Analytical skills necessary to resolve issues and/or increase operational efficiency of the business support processes.
12. Ability to pay close attention to details when designing, implementing, documenting and maintaining system functions.
13. Interpersonal skills necessary to actively listen and communicate effectively with IS peers and user community to deliver and support systems based on user needs.
14. Critical thinking and reasoning skills to identify strengths and weaknesses of alternate solutions, conclusions and approaches to problems.
15. Ability to support one or more areas of Shirley Ryan AbilityLab’s existing business system applications.
16. Ability to manage small-scale systems implementation projects
17. Knowledge of ANSI SQL scripting and/or Cerner Command Language (CCL) for troubleshooting.
18. Ability and willingness to learn new tools and Business Information Systems to be identified as part of Shirley Ryan AbilityLab’s future core applications toolset.

Reporting Relationships

Reports directly to the Director, IT and Corporate Applications

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature.

 About Shirley Ryan AbilityLab

Shirley Ryan AbilityLab is the first-ever "translational" research hospital where clinicians, scientists, innovators and technologists work together to advance Human Ability.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.