The Clinical Manager is responsible for managing the daily operations of an Outpatient or Day Rehabilitation clinic. Establishes and administers outpatient policies and procedures in cooperation with other department heads and administrative personnel.

The Clinical Manager will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Clinical Manager will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

PRINCIPAL RESPONSIBILITIES

1. Manages the daily operations of an Outpatient or Day Rehabilitation clinic. Compiles analyses and reports on operations and functions as appropriate.
2. Establishes and administers outpatient policies and procedures in cooperation with other department heads and administrative personnel.
3. Develops and recommends objectives aligned with the annual strategic plan and implements action plans to achieve the service objectives.
4. Recruits, develops, and evaluates clinic staff.
5. Provides leadership to a multi-disciplinary treatment team, including medical students, residents and rehabilitation interns working in the facility.
6. Collaborates with medical director and attending physicians on plans and goals ensuring that services meet organizational expectations.
7. Develops annual budget and operates according to the appropriate targets.
8. Monitors quality of patient care and rehabilitation services delivered to patients in area(s) of responsibility. Oversees the analysis, review and action planning resulting from outcomes and satisfaction reports for outpatient services. Oversees the quality improvement process for services.
9. Partners with Marketing representatives to develop an annual marketing plan.
10. Assures compliances with regulatory, reimbursement and accreditation requirements as well as the Shirley Ryan AbilityLab policies and procedures.
11. Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

REPORTING RELATIONSHIPS

1. Reports directly to assigned Administrative Director

WORKING CONDITIONS

1. Normal office environment with little or no exposure to dust or extreme temperature.

Required Skills Required Experience

1. Required degree for a Registered Nurse or licensed Allied Health professional in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
2. Licensure or registration in the State of Illinois, for Allied Health or Nursing discipline.
3. Minimum 7 years of related clinical experience in an appropriate specialty area with demonstrated ability to organize, develop and effectively manage a clinical business unit.
4. Demonstrated leadership ability in managing a progressive health care delivery team.
5. Knowledge of managed care.
6. Demonstrated knowledge and analytical capability in revenue and expenses.
7. Demonstrated ability to direct service growth and development.
8. Demonstrated ability to communicate effectively and to build efficient working teams.

About Shirley Ryan AbilityLab

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you will be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

• Ability to work independently and in a team based environment.
• Excellent verbal, written and interpersonal communication skills.
• Excellent problem solving and analytical skills.
• Effective time management skills.
• Proficient in Excel, PowerPoint and Word.