Job Description

Test Security Specialist (3 Openings) – 3-4 months w/ possibility to extend - Remote

Profile: Experience service/analytics person who has proven experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. Ideal to have call center exposure and investigations experience. Will manage 1500-2000 cases - initially via phone that translates to email and outbound communications as cases mature.

About You
Qualifications may include:
• Associate degree required; bachelor’s degree preferred.
• Strong investigative and problem-solving instincts, with analytical skills to support sound decisions and timely action.
• Demonstrated success planning, executing, and completing projects within defined scope, timeline, and budget.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong interpersonal and communication skills, with a professional and diplomatic approach in both domestic and international settings, including sensitive customer interactions.
• Proven ability to work effectively as part of a diverse team and contribute to collaborative, solutions-focused outcomes.
• Experience managing relationships with internal stakeholders, third-party partners, and vendors.
• Proficiency in PowerPoint, Word, Excel, and Salesforce.
• Ability to learn new internally developed systems quickly and apply them to streamline and manage daily work.
• Experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment.
• Strong data analysis skills, including comfort interpreting statistical flags and trends in Excel.
• Experience interpreting plagiarism findings and/or AI-related authorship indicators and translating technical outputs into clear documentation.
• Demonstrated ability to manage escalations and sensitive stakeholder interactions with discretion and sound judgment.
• Experience partnering with legal counsel or working in environments requiring strict confidentiality and documentation standards.

Additional Information

All your information will be kept confidential according to EEO guidelines.