Position Overview
The Testing Quality Technician supports the team and activities relating to quality and process improvement for the manufacturing site in Sterling, Illinois. The role requires the ability to set up lab test equipment and conduct tests on parts using provided drawings and specifications in a timely manner. Test projects and schedules must be completed according to assigned schedules to meet due dates, necessitating effective multitasking to achieve multiple results simultaneously. Progress reports and test results should be continuously maintained in a format that is clear to the recipient and approved by the QA Supervisor or Coordinator.
This role works closely with Design Engineering, Quality, Production, and Materials to ensure items are manufactured in a timely manner and according to specifications. This position functions independently in a multi-task environment, as well as part of a team. Additionally, the technician works in an office and manufacturing environment with moderate noise levels and typical manufacturing conditions.
Key Responsibilities
Quality Inspection & Testing
This position is responsible for creating quality inspection plans and programs.
Follow and enhance current inspection plans to be utilized during receiving, in process, first article and final inspection.
Using work instructions, job traveler, blueprints, engineer drawings and specifications; inspects, checks, and tests materials, parts, components, and product during various stages of production including receiving and in-process inspections on floor.
Ensure gages used to validate product are properly maintained and calibrated.
Validate product post outside service processing to product and documentation conformity.
Work with plant personnel to ensure electrical testing is being performed correctly.
Process testing of AN’s to current at the end of every week.
Training & Support
Train employees in the use of inspection plans and procedures.
Assist and train inspection and production personnel in Geometric Dimension & Tolerancing (GD&T) and gaging methodology.
Assist Quality Supervisor/Manager in programming test equipment including production test equipment.
Assist and provide back-up coverage duties of the Quality Supervisor/Manager and Quality Auditors during vacation or other periods of absenteeism.
Coordination & Communication
Interacts with engineering, inspection, and production personnel to ensure products, components, parts, and material conform to customer, supplier, and regulatory requirements.
Provide customers with return authorization, as needed, and coordinate with customer service on processing of credit memos.
Keep management informed of job-related problems and other information related to work activity.
Participate in other quality department activities including internal audits or production auditor substitution.
Quality Management & Process Improvement
Assist in maintaining quality management system.
Review existing inspection plans for effectiveness.
Assist with Corrective Action Preventive Action (CAPA) activities.
Assist in the disposition and documentation of non-conforming material and the implementation of corrective action.
Test returned materials (RMA) and process results through ERP on a weekly schedule and identity root cause for RMA returns and develop actions to prevent future occurrences.
Assist in the coordination and execution of process validation activities, including statistical data collection and analysis utilizing capability and gage R & R studies.
Manage calibration system.
Improve safety by investigating, suggesting, and implementing fixtures or other apparatus to prevent accidental electrical shock or other injuries.
Assist in troubleshooting product processes.
General & Safety Responsibilities
Maintain work area in a neat and orderly condition.
Works safely and complies with all established safety rules and work practices.
Complies with company, department, and quality policies and procedures as applicable.
Maintain a positive work attitude and promote a “team” approach throughout the department.
Perform other tasks as apparent or assigned.
Do you qualify? We are seeking:
Must understand basic electricity principles preferable as it relates to transformers.
2 plus years of Lean experience.
2 plus years’ experience with UL and ISO 9001.
2 plus years of reading and interpreting prints.
2 plus years of using measurement devices.
Must have the ability to use Microsoft Office products to update documents, forms, charts, graphs, and procedures.
Proficient problem-solving skills.
Ability to work independently without direct supervision.
Strong communication and interpersonal skills, and a friendly ability to work with others under stressful conditions.
Meticulous housekeeping skills to maintain and coach on a clean and safe workspace.
Strong attention to detail
Technical aptitude with willingness to learn and familiarity with Micron products and production processes.
Ability to read, write and speak English.
Ability to read, interpret and update documents that contain technical data.
Organization and planning skills, with emphasis on electronic records and retrieval.
Ability to work in a team environment.
Capable of prioritizing multiple projects and actions through to completion.
Some of the benefits:
Casual dress
Company events
Company 401K
Dental care
Disability insurance
Employee assistance program
Extended health care
Life AD/D insurance
Medical insurance
On-site parking
Paid time off
Tuition reimbursement
Vision care
We are a Great Place to Work Certified! Our people work hard for us—so we make sure our benefits work hard for them. Our equitable pay, benefits, and practices prioritize security, health, and well-being while sharing in our business success through competitive pay and excellent benefits.
Our core benefits focus on wellness, mental health, and financial security when employees need them the most, early career or getting ready for retirement. We also support work-life balance through flexible work schedules, paid time off, and leaves of absence. Employees and their families also have access to our confidential, best-in- class Employee and Family Assistance Program (EFAP).
We are committed to sustainable business practices and offer opportunities for our employees to support the communities where we live and work.