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Regional Director of Sales

Tharaldson Hospitality Management

Regional Director of Sales

San Bernardino, CA
Full Time
Paid
  • Responsibilities

    SUMMARY

    Working with property-based Director of Sales and sales team to implement sales strategies that will continuously improve market share and profitability. This individual will be responsible for ensuring sales activities at the hotel support the overall sales plan to produce budgeted number and index goals.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    ESSENTIAL JOB FUNCTIONS

    Provide leadership and sales training to each assigned hotel in order to improve performance

    Maintain a strong awareness of competitor hotels, market conditions, mix of business and pricing trends for each hotel within region

    Conduct regular property visits to identify areas of opportunity and develop action plans with the sales leaders to improve performance

    Ensure all sales leaders have up to date quarterly action plans that are reviewed timely

    Actively participate in the sales process for each hotel while providing feedback and guidance to increase productivity

    Meet and develop relationships with market CVB leaders and top accounts for each assigned hotel

    Develop relationships with brand representatives and participate in relevant training and programs to gain a better overall understand of the brand and available sales tools.

    Actively participate in property sales calls, key site tours and sales blitzes

    Ensure all collateral represents the appropriate image and tone of the property

    Ensure sales leaders and hotels within region are following THM stand operating procedures as it relates to sales and revenue management processes and procedures

    Assist hotels with developing sales plans and target accounts to achieve desired market share

    Review weekly reports for assigned hotels and provide feedback to sales leaders while maintaining a constant pipeline/funnel

    Assist Corporate Director of Sales and other above property personnel as needed

    All other duties as assigned

    COMPETENCY

    To perform the job successfully, an individual should demonstrate the following competencies:

    Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics

    Customer Service – Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance

    Interpersonal – Maintains confidentiality

    Oral Communication – Responds well to questions; Demonstrates group presentation skills

    Teamwork – Contributes to building a positive team spirit

    Written Communication – Writes clearly and informatively; Able to read and interpret written information.

    Delegation – Delegates work assignments; Provides recognition for results

    Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness

    Business Acumen – Understands business implications of decisions; Demonstrates knowledge of market and competition

    Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment

    Organizational Support – Follows policies and procedures including but not limited to dress code policies

    Adaptability – Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events

    Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time

    Dependability – Commits to long hours of work when necessary to reach goals

    Initiative – Asks for and offers help when needed

    Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas

    Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process

    Planning/Organizing – Prioritizes and plans work activities

    Professionalism – Treats others with respect and consideration regardless of their status or position

    Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality

    Quantity – Strives to increase productivity

    Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly

    EDUCATION/EXPERIENCE

    One-year certificate from college or technical school required, four-year college degree preferred; two - five years related experience and/or training; or equivalent combination of education and experience.

    LANGUAGE ABILITY

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or peers.

    MATH ABILITY

    Ability to calculate figures and amounts such as discounts, interest, and percentages.

    REASONING ABILITY

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

    COMPUTER SKILLS

    To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet

    CERTFICATES AND LICENSES

    Valid Driver’s License required

    SUPERVISORY RESPONSIBILITIES

    None

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; occasionally climb, balance, and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell.

    The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.