Summary: Develops policy and directs and coordinates Human Resources activities such as employment, recruitment, compensation, labor relations, training, and employee services. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

Annually reviews and makes recommendations to Executive Management for improvement of Tharaldson Hospitality Staffing’s policies, procedures, and practices on personnel matters. 

Identifies legal requirements and government reporting regulations affecting human resource functions and ensures policies, procedures, and reporting are in compliance.

Studies legislation, arbitration decisions to access industry trends and insures Tharaldson Hospitality Staffing’s Compliance.

Responsible for Tharaldson Hospitality Staffing compliance with Federal and State legislation pertaining to all personnel matters.

Communicates changes in Tharaldson Hospitality Staffing personnel policies and procedures and insure proper compliance is followed.

Ensures payroll processes are effectively communicated to all managers and manages partnership with our payroll processing company (ADP).

Oversees the Worker Compensation Program including coordinator quarterly reviews of open claims to ensure the companies MOD rating is below industry standard.

Assists executive management in the annual review, preparation and administration of Tharaldson Hospitality Staffing wage and salary program.

Coordinates and/or conducts exit interviews to determine reasons behind separation.

Consults with legal counsel as appropriate, and/or as directed by the COO on personnel matters.

Works directly with hotel managers to assist them in carrying out their responsibilities on personnel matters. 

Acts as a role model within and outside the organization and maintains a positive and respectful attitude.

Adheres to Tharaldson Hospitality Staffing Policy and Procedures.

Demonstrates flexible and efficient time management and ability to prioritize workloads and performs duties as workload necessitates. 

Assists with recruiting active and passive candidates and ensures proper onboarding procedures are executed.

Complete other duties as assigned.

Competency:

Problem Solving- Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.

Detail Oriented- Pays attention to all details to maintain accurate, current information and produce accurate payroll files. 

Customer Services- Responds promptly to customer need; responds to requests for service and assistance. 

Interpersonal- Maintains confidentiality. 

Oral Communication- Responds well to questions; demonstrates group presentation skills. 

Team Work- Contributes to building a positive team spirit. 

Written Communication- Writes clearly and informatively; able to read and interpret written information. 

Quality Management-Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. 

Diversity- Shows respect and sensitivity for cultural difference; Promotes a harassment free environment. 

Organizational Support- Follows policies and procedures including but not limited to dress code policies.

Adaptability- Adapts to changes in work environment; Manages competing demands; able to deal with frequent change; delays, or unexpected events. 

Attendance/Punctuality- Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meeting and appointments on time. 

Dependability- Commits to long hours of work when necessary to reach goals. 

Initiative- Ask for and offers help when needed. 

Innovation- Generates suggestions for improving work; develops innovative approaches and ideas. 

Judgement- Displays willingness to make decisions; exhibits sound and accurate judgement; includes appropriate people in decision-making process. 

Planning/Organizing- Prioritizes and plans work activities. 

Professionalism- Treats others with respect and consideration regardless of their status or position. 

Quality- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality. 

Quantity- Strives to increase productivity. 

Safety & Security- Observes safety and security procedure; reports potentially unsafe conditions; uses equipment and materials properly.

Education/Experience: Bachelor’s degree (B.A.) from four-year college or university plus 4 - 5 years’ experience or Associates Degree plus 5 years’ experience.

Language Ability: Must be able to read, write, and communicate fluently in English. Has the ability to read and interpret document, reports and correspondence and to speak effectively before groups of customers or peers.

Math Ability: Possesses the ability to calculate figures and amounts, such as discounts, interest, and percentages.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of or ability to quickly learn numerous software systems, including THS payroll software, remote time clock, Microsoft Word, Microsoft Excel, and Microsoft Outlook.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. General office environment. Work is usually sedentary in nature, but may require standing and walking up to 10% of the time. Minimal exposure to excessive noise or adverse environmental issues; lighting and temperature are adequate. Work is generally performed within an office environment, with standard office equipment available.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear, read write and interpret written documents. The employee is frequently required to sit, stand, walk; use fingers for general office work, including typing. The employee may occasionally lift and/or move up to 10 pounds, infrequently lift and/or move up to 50 pounds.