Tharaldson Hospitality Management is seeking a Regional Director of Operations for the Midwest/Northeastern area. The role of the Regional Director is to examine, analyze, and evaluate the operations of assigned hotels to ensure adherence to company and franchise standards and policies by performing the following duties. The ideal candidate is outgoing, detail-oriented, and performance driven.

Essential Functions of the Regional Director:

Guides and directs management in the development, production, and promotion, and financial aspects of the organization's products and services.

Answer complaints and resolves problems

Authorizes expenditures and monitors cost control

Implements programs that meet corporate goals and objectives

Performs various investigations and/or audits as needed or as recommended by a supervisor or Corporate personnel

Completes a direct bill audit semi-quarterly

Implements programs that meet

Reviews GM's marketing calls semi-quarterly to maintain a thorough understanding of marketing conditions

Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President

Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood

Conducts area meetings semi-annually

Completes a property Quality Assurance and franchise review semi-quarterly

Adheres to all franchise procedures and regulations to assures each hotel adheres to standard operating procedures

Other duties as assigned.

Job Requirements:

Identify and resolve problems in a timely manner

Mange difficult or emotional customer and staff situations

Speak clearly and persuasively in positive or negative situations

demonstrate group presentation skills, participate in meetings

Build morale and group commitments to goals and objectives

Writes clearly and informatively

Minimum of a Bachelor's Degree

Ability to read, analyze, and interpret the most complex documents including financial reports and legal documents.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, etc.

Ability to define problems collect data establish facts, and draw valid conclusions.

Efficient computer skills

Directly supervise employees in a designated area.

Must be available, weekends, nights, and holidays

Minimum 5 years Hotel General Manager experience with multiple brands

Must have valid Driver's License, clean driving record and reliable transporation

75% travel required