QUALIFICATION: Minimum: High School Diploma with at least three years relevant experience working with developmentally disabled persons. Preferred: Bachelor’s Degree in Psychology, Sociology, Social Work or another related field with QMRP status. IV. SKILL REQUIREMENTS: Leadership: Demonstrates commitment to the program’s overall mission and values. Ability to locate and access various generic and specialized community resources to promote innovative and comprehensive support services. Ability to utilize the guiding principles of person-centered planning to strive toward program goals. Ability to assist with supervision of support staff using a team approached. Displays management abilities through effective organization and personal time management. Demonstrates he or she can work independently. Communication: Ability to effectively communicate orally and in writing. Ability to build effective working relationships with agency staff, government officials, and the general public to ensure individual participation in the community. Ability to work closely and competently with disabled persons and to be sensitive to their individual needs. Related Knowledge: Ability to write and implement individualized support plans. Ability to maintain accurate data collection for individual support plans and program service billing. Knowledge of Medicaid Home and Community Based Waiver, OCDD, and State licensing requirements a plus. V. FUNCTIONS, RESPONSIBILITIES, and ACTIVITIES: A. Advocacy and Support

1. Provides support and advocacy to individuals in a manner that recognizes each person’s uniqueness, worth, and right to self-determination.
2. Communicates and interacts effectively with all significant people in the lives of Individuals to promote successful community inclusion.
3. Provides or facilitates opportunities for the development of positive relationships through community participation for assigned individuals.
4. Provides leadership and technical assistance to direct support staff to promote the development of social supports and positive relationships for individuals. B. Service Provision:
5. Conducts a comprehensive personal profile/independent living assessment of interests, skills, and support needs for each person coming into the program.
6. Participates in the I.D. Team to develop the Individual Support Plan for all assigned individuals, and in the review of the plan quarterly with no more than 90 days between visits.
7. Interviews potential workers, ensures all database checks are complete, arranges interviews with individuals and/or family, and completes orientation.
8. Schedules support staff to ensure adequate coverage.
9. Assists with support service coordination through locating referral information for supports, services, and community resources and providing assistance or advice in obtaining them.
10. Provides back-up for direct support staff as needed.
11. Works flexible schedule as needed.
12. Provides 24-hour beeper coverage as assigned by Program Director.
13. Documents observations and maintains awareness of the general welfare and program satisfaction of assigned individuals.
14. Conducts monthly health and safety inspections of assigned individuals’ homes.
15. Make an in-person supervisory visit of each direct care worker within 60 days of hire and a Least annually thereafter.
16. Make three documented contacts per week with each individual, with at least one contact being face-to-face in the home with the individual.
17. Communicates concerns, grievances, and suggestions to the Program Director regarding individual support plans and program operations. Administrative:
18. Monitors and maintains compliance with all Department of Health and Hospitals licensing requirements and Medicaid Home and Community Based Waiver and other funding source regulations.
19. Monitors and maintains compliance with program mission, philosophy, policies, and procedures.
20. Maintains accurate consumer and program documentation / record-keeping in accordance with with all licensing requirements and all other applicable funding source regulations.
21. Maintains accurate program service billing records in accordance with agency procedures and all applicable funding source requirements.
22. Supervises all activities of direct support staff.
23. Provides quality assurance monitoring of service delivery consistent with the needs of the individual, The Arc Baton Rouge policy and procedures, and funding sources.
24. Serves as back-up to direct support staff assisting with program delivery.
25. Schedules, plans, and facilitates staff meetings.
26. Assists with the assessment of staff development needs and coordination of on-going training.
27. Performs a performance evaluation of direct support staff at least annually.
28. Provides technical assistance to direct support staff and quality assurance in the implementation of the support plan.
29. Assists direct support staff with resolving problems misunderstandings or concerns regarding individuals, consumers, family advocates, and/or other support services.
30. Provides guidance and technical assistance to direct support staff to enhance efforts working toward individual goals.
31. Attends conference, workshops, meetings, and in-service training as designated by the Program Director.
32. Carries out all other duties as designated by the Program Director. Job Types: Full-time COVID-19 considerations: We provide thermometers, protective gear, and sanitation products in each home, and always put the safety of our employees first! (A full Job Description and list of Essential Functions are available at The Arc's Human Resource Department, 12616 Jefferson Hwy, Baton Rouge, LA 70816. The Arc Baton Rouge is an Equal Opportunity Employer.)