ABOUT US:

Austral Group designs and organizes global business education experiences for leading business schools, corporations and business associations from around the world. Together with our clients, we create highly customized online experiential learning activities and organize international travel logistics.

Austral Group was founded 15 years ago and since then we have partnered with more than 200 global institutions, organizing 1,200 university travel programs and online learning modules focused on Latin America, USA and Europe for 41,000 students. Our Company continues to grow, and we are constantly evaluating opportunities to widen our geographic footprint and client base.

MAIN RESPONSIBILITIES: 

• Providers, payments and database management (Lemax platform) 

  • Help to input and update generic and specific product information
  • Keep track of validity and accuracy of product pricing, correcting invalid or outdated information
  • Manage provider payments and reservations (for for Flexible Program Managers)

•   Speaker, faculty and student gifts & care packages 

• Coordinate purchase and/or mailing of gifts and thank you notes for speakers and faculty 

• Coordinate student care package design and delivery as well as delivery of any items necessary for the students to complete activities 

• Activity scheduling and sourcing

  • Develop a portfolio of cultural activities and keep them up to date on Lemax
  • Book virtual/travel cultural activities
  • Evaluate ongoing feedback about the activities and incorporate improvements

   

• Develop Logistics Knowledge per location through a Destination Management Company and/or directly with providers to support the Operations and quotation process: seeking out, evaluating, selecting, negotiating pricing and payment terms, as well as COVID protocols and biosecurity of service providers:

  • Cultural/Educational Activities
  • Restaurants
  • Transportation companies
  • Guides
  • Meeting Spaces (Venues and Hotels)

• Program Manager/Flexi Program Manager support:

  • Transfer session recordings for filing
  • Assist with program online page as necessary
  • Assist with document creation as necessary

• Providers Vettings (support to Risk Management)  

  • Define most relevant providers 
  • Support vetting process and preparation to travel plan 
  • Manage Program Coordinator (Travel) booking to support Program Managers once travel resumes

YOU WILL EXCEL IN THIS POSITION IF YOU ARE: 

• Highly organized and detail-orientated 
• Possess excellent interpersonal skills 
• Open to new processes and tools 
• An independent worker, able to multitask and work in collaboration while simultaneously managing various deadlines

QUALIFICATION & EXPERIENCE:

• Advanced level of English
• Bachelor's degree
• Experience in events and/or logistics is a plus
• Strong administrative skills
• Strong communications and interpersonal skills, creativity, flexibility and a positive attitude 
• Good user level experience with Google Workspace

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*Some travel may eventually be required