Job Description

Job Description

Benefits/Perks

• Competitive Hourly Pay
• Career Growth Opportunities
• Fun and Energetic Environment
• Discount on Products and Services

Job Summary

We are looking for a friendly, welcoming receptionist/concierge to join our team!

As the receptionist/concierge for our busy automotive repair shop, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their repair visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet guests as they arrive at the shop
• Answer phone calls and schedule appointments
• Assist with maintaining a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Ability to translate customer concerns into repair orders for the technicians
• Handling cash and POS transactions

Qualifications

• Basic automotive knowledge
• Two or more years of customer service experience is preferred
• Previous experience as a receptionist is preferred
• Excellent communication skills with a focus on customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills
• Bilingual in Spanish is preferred
• Valid CA Driver's license