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Sales Associate / Team Member

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The Bike Company

Sales Associate / Team Member

Los Angeles, CA +94 locations
Part Time
Paid
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  • Responsibilities

    We are The Bike Company (BikeCo.com). We are a high-end mountain bike retailer that specializes in the sale and servicing of best-in-class mountain bikes. We also supply top-quality mtb parts and components. We are seeking a Sales Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue. We are seeking an individual that is driven, well-spoken, and with a passion for mountain bikes, sales, and customer service to join our team. Responsibilities: - Present and sell mtb products and services to new and existing customers - Prospect and contact potential customers - Reach agreed upon sales targets by the deadline - Resolve customer inquiries and complaints - Set follow-up appointments to keep customers aware of latest developments - Create sales material to present to customers - Provided a high level of customer service Required Qualifications: - Previous experience in sales, customer service, or other related fields - Familiarity with CRM platforms - Ability to build rapport with clients - Strong negotiation skills - Deadline and detail-oriented - Ability to multi-task - Excellent written and verbal communication skills, ability to tailor communications to fit various audiences and technical levels - Basic understanding of mountain biking /cycling - Ability to work in a fast-paced dynamic team setting Preferred Qualifications: - Mountain Biking, Cycling or outdoor personal / industry experience - Experience with basic bicycle maintenance - Willingness to learn and keep up with technical information and training

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