Responsibilities of the Sales/Customer Service Associate include:

· Provide customers with the product or service that gives them the best cycling experience possible.

· Sell bicycles, accessories, and services in every category.

· Follow sales process, drive sales, and create and foster relationships with customers.

· Know and follow all Big Shark Bicycle Company procedures and policies.

· Merchandise and restock inventory.

· Continual learning regarding the products, events, and services we offer, and in the industry as a whole.

· Develop a proficiency in our fit methodology; practice and sell these services.