1. Operators serve as a front-line communication for the hospital and appropriately greets and directs patients/visitors to the correct destination.
2. Operators process all incoming and outgoing mail for the hospital, maintain the mail room and correctly identify the correct recipient for all incoming mail.
3. Operators provide telephone-based support and response to patients, families, visitors, employees and physicians of McLeod Health.
4. Operators are responsible for accurately connecting, assessing, and responding to all caller requests for all hospitals in the McLeod Health organization as well as serving as the afterhours answering service for many departments.
5. Operators will be responsible for accurately dispatching all medical, facility and security alerts and works closely with clinical, security and engineering departments for appropriate response.

QUALIFICATIONS/TRAINING:

• Zero to one years of experience working in a call center, dispatch center or front office.
• Must be a team player with initiative, organizational skills and analytical abilities.
• Oral communication skills with persons of all ages and diverse backgrounds required.

LICENSES AND/OR CERTIFICATIONS:

• Minimum of a High School Diploma/Equivalent from an accredited school required.

WORK SCHEDULE:

• coverage as needed

Required Skills Required Experience

REQUIRED SKILLS

+--------------------------------------------------------------------------+ | ESSENTIAL DUTIES AND RESPONSIBILITIES:  | | | |   | +--------------------------------------------------------------------------+ | 1. Interpret design/drawings for crafts installing material. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | 2. Establish exterior/interior grade and working lines for contractors | | or crafts. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | 3. Verify all completed work complies with applicable codes, | | drawings, specifications. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | 4. May provide technical support and direction of project material | | control and procurement activities. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | 5. Prepare drawings and sketches to support construction work, change | | orders, estimates, etc. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | 6. Coordinate work schedules with subcontractors too complete work | | on time. | +--------------------------------------------------------------------------+ |   | +--------------------------------------------------------------------------+ | 7. Perform additional duties as assigned by supervisor. | +--------------------------------------------------------------------------+

REQUIRED EXPERIENCE

+--------------------------------------------------------------------------+ | QUALIFICATIONS:  | +--------------------------------------------------------------------------+ | - Current enrolled at an accredited college or university as a Junior | | or Senior in an undergraduate program. Preferred | | majors/concentrations in Construction Management or Engineering | | degree or related field is required. | | - Evidence of high academic achievement | | - Current or prior elected leadership experience preferred | | - Prior work experience in related field is a plus | | - Working knowledge of construction equipment and techniques, drawings | | and specifications, building materials and required standards | | applicable to discipline. | | - Ability to assume responsibility, interface and communicate | | effectively with others. | | | | +----------------------------------------------------------------------- | | ---+ | | |   | | | | | +----------------------------------------------------------------------- | | ---+ | | | PHYSICAL DEMANDS AND WORK ENVIRONMENT: | | | | | | | | | | | |   | | | | | +----------------------------------------------------------------------- | | ---+ | | | While performing the duties of this job, the employee is frequently | | | | | | required to sit; use hands to handle, or feel objects, tools, or | | | | | | controls; talk and hear. The employee regularly is required to walk an | | d | | | | reach with hands. The employee is occasionally required to stand; clim | | b | | | | or balance; and stoop, kneel, crouch, or crawl. Employee frequently us | | es | | | | computer keyboard, regularly travels (as vehicle driver and as passeng | | er | | | | on various modes of transportation), and occasionally performs work | | | | | | on-site at construction work sites. The employee must regularly lift | | | | | | and/or move up to 10 pounds and occasionally lift and/or move up to 25 | | | | | | pounds. Specific vision abilities required by this job include close | | | | | | vision, peripheral vision, depth perception, and the ability to adjust | | | | | | focus. Employee views computer monitor frequently. | | | | | | | | | | | | The work environment characteristics described here are representative | | | | | | of those an employee encounters while performing the essential functio | | ns | | | | of this job. Reasonable accommodations may be made to enable individua | | ls | | | | with disabilities to perform the essential functions. While performing | | | | | | the duties of this job, the employee is sometimes exposed to moving | | | | | | mechanical parts. The employee is occasionally exposed to airborne | | | | | | particles or caustic chemicals. The noise level in the work environmen | | t | | | | is usually moderate. | | | | | +----------------------------------------------------------------------- | | ---+ | | | |   | | | | An Equal Opportunity Employer   | | | |   | | | |   | +--------------------------------------------------------------------------+