Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. Responsible for the management and coordination of care for patients in an assigned geographic area. Responsible for the assessment and implementation of patient care using remote care technology to achieve optimal clinical outcomes. Responsible for directing Licensed Practical Nurses to ensure quality patient care. Collaborates with all caregiver staff: team RNs, LPNs, HHAs, PT, OT, ST, MSW for interdisciplinary coordination of patient care; provides field supervision of HHA; work interdependently with Referral-Intake-Scheduling-Authorization(RISA) staff, managers, Practice Support, Billing Specialists and clerical support. Responsible for independent actions consistent with the professional standards of nursing practice. Directly accountable to the Clinical Manager and Director of Clinical Services, McLeod Home Health. Functions within agency and unit policies and procedures. Manages own time productively and independently and complies with attendance and reporting requirements. Must have knowledge of State Licensure Laws, the Conditions of Participation of the Federal Health Insurance Program for the Aged and Disabled (Title XVIII, Social Security Act, Section 1861), and the regulations relating to Conditions of Participation for Home Health Agencies (Part 405, Section 1201-1243), JCAHO, and OSHA regulation desirable. Must have foundational knowledge of medical surgical nursing practice. Demonstrates ability in exhibiting good communication skills, attention to guest relations focusing on the patient as a client. Good interpersonal relationships. Good writing skills and computer literacy are desirable. Organizational and time management skills desirable. Must have strong physical assessment skills and clinical skills. Must be highly adaptable and have the ability to exercise a high degree of initiative and judgement in carrying out work assignments. Is self-directed and seeks and acquires the information needed to function efficiently and effectively within a clinical model that incorporates the concept of coordinated patient care. Must have good critical thinking and problem solving skills. Must be able to function in an office and clinical setting which includes standing, walking, sitting, etc. In the office minimal. Must be able to use office and clinical equipment such as copier, computers, calculators, glucometers, pulse oximeters etc. Must have very good manual dexterity in carrying out technical and physical aspects of role. Must have good hearing and eyesight. Moderate Physical activity involved with daily and frequent walking, standing, bending, lifting and carrying of objects weighing up to fifty pounds, sitting, and driving. Full range of motion and strenuous movements may be necessary if performing patient care. Working condition is in an office which is well ventilated, lighted and temperature regulated. In the home setting and related travel, conditions may be in climate, cramped, or required special accommodations for patient care. In such conditions, safety must be in the responsibility of the worker. Must use own car when company transportation is not available for travel to remote sites, often in rural, isolated areas. Must be able to handle potential problems related to safety issues for staff and patients in all settings. Must be familiar with the principles of growth and development over the life span and the ability to assess data reflective of the patient’s status and interpretation of information needed for each patient’s requirements relative to his/her age specific needs to provide the care needed. Must have responsible, ethical, self-initiating professional behavior. Effective interpersonal skills, empathy and ability to listen and plan with staff, patients/customers/physicians are essential characteristics. Contributes to a positive work climate and to the overall team effort in a manner, which exemplifies the values and philosophy of the organization. Must be able to efficiently communicate with a diverse population. Self-awareness and self-evaluation are important characteristics as are accuracy in collecting data, completion of records and follow-up. Works closely with other staff, physicians, other external agencies and groups. Adheres to dress code. Presents a neat, clean, well-groomed appearance. Adheres to department attendance policy. Demonstrates punctuality and good attendance.
SCHEDULE: PRN.
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