Our mission is to create a first class buying and selling experience for all of our clients and we are seeking a Client Concierge who is passionate about helping us reach our objectives and supporting the team. The ideal candidate will have experience in administration in real estate, leasing, title or mortgage and is very client focused. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must. We are seeking a Client Concierge who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems. There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it. Responsibilities: Build, implement and manage all systems for customers, database management and back office support to improve productivity Provide exceptional customer service as the point person for complaints or questions and resolve issues quickly to improve customer retention and referral rates Keep team members informed about challenges and issues that need to be handled to ensure open lines of communication on the team Act as a liaison between customers and team members for optimum proficiency Coordinate marketing events and client activities to promote our business Grow in the position through continued learning and revitalization of skill-sets • Manage and facilitate inbound and outbound referrals Qualifications: Knowledge of computer systems including Microsoft Office Suite, CRM, email, etc. Time management is important; complete changing tasks on a day to day basis with little supervision Able to build lasting relationships with clients by providing understanding and effective service to their needs Customer service experience in our industry is preferred Must be organized, proficient and on-time Display excellent verbal and written communication skills Maintain confidentiality when assisting to problem-solve for clients and the team Compensation: $10 - $12 hourly

• Manage and facilitate inbound and outbound referrals