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Insurance Customer Service Representative - Licensed 4

The Cambridge Insurance Agency, Inc.

Insurance Customer Service Representative - Licensed 4

Tampa, FL
Full Time
Paid
  • Responsibilities

    Job Description

    Personal Lines Customer Service

    • This position would be required to obtain a 4-40 license, which we will pay for. This license is a Certified Professional Service Representative (CPSR) Insurance Licensed 4-40 ~ which gives a CSR the ability to discuss coverage with the clients.

    Responsible for performing a range of clerical and administrative tasks to support daily operations in an office setting. No selling is required in this position.

    Duties include but are not limited too -

    Maintaining files electronically in proprietary management system

    Answering phone calls and assisting agents in answering clients’ policy questions

    Occasionally working with underwriters to adapt policies for compliance

    Assisting clients in filing claims

    Maintaining good relationships with established book of business

    Following up on signatures from insurance applications

    Ensuring inspections are being uploaded to carriers in a timely manner

    Manage policy log for tracking purposes

    Manage renewals monthly

    Applicant should have at least 2 yrs previous experience at other companies as an insurance agent or account manager and hold a current and valid insurance license. 4-40 CPSR license required.

    Salary expectation will range 36,000-40,000/year, commensurate on experience.

    Monday through Friday 8:30am to 5pm with NO weekend or evening hours expected.

    Office is located downtown Tampa and parking is paid for by the company. Insurance and 401K available after 90 days.