Position Title: Facilities Coordinator

Reports To: Facilities Manager

Classification: Full-Time | Non-Exempt

Salary & Benefits: $58,000 to $62,000. The Center offers a competitive benefits package that includes medical, dental, vision, 401k with employer contribution, voluntary life, short-term, and long-term disability insurance, paid parental, family care, and gender affirming healthcare leave. We also offer a generous paid time off policy.

Schedule: Generally Thursday through Monday. Work days and hours may shift depending on scheduling needs. Typical schedule will be Thur-Sat, 2:00 p.m to 11:00 p.m and Sun, 12:00 p.m to 9 p.m and Mon 2:00p.m to 11:00p.m; however occasional mornings may be required depending on Center events. This position is classified as on-site, 5 days per week.

Summary: The Facilities Coordinator is responsible for managing the facilities' supply inventory and communicating supply and purchasing needs to the Facilities Manager. This individual will supervise and coach all Building Services/Porter staff, as well as train all new staff on The Center's cleaning and event set up and breakdown procedures to conform to prescribed standards. The Facilities Coordinator will also be a liaison with vendors and participate in daily operations, including cleaning and inspection of the building to maintain standards.

Essential Duties and Responsibilities:

• Manage and supervise completion of Porters' daily assignments, including assigning and delegating tasks.
• Coach and support Building Services/Porter staff on building cleaning and maintenance standards; ensure safety standards are followed throughout facility
• Train new Building Services staff on The Center's cleaning and event setups/breakdowns procedures to maintain standards.
• Maintain The Center's supply inventory, communicating with the Facilities Manager regarding department supplies and purchasing needs.
• Troubleshoot and repair building and installed systems, including packaging and handling machinery, plumbing systems, kitchen equipment, roofs, drains, shop, grounds equipment, elevator, and HVAC.
• Troubleshoot, evaluate, and make recommendations to upgrade maintenance operations and/or implement cost-saving opportunities.
• Maintain and operate fire and life safety systems such as: fire alarm systems, fire pumps and related fire protection system equipment as assigned.
• Oversee annual maintenance calendar and act as liaison with outside vendors when Facilities Manager is unavailable.
• Manage and process work order requests through our salesforce ticket system; ensure problems are resolved quickly.
• Assist with organization-wide new hire onboarding; provide necessary supplies and office/desk setup.
• In collaboration with the Facilities Manager, participate in daily building operations, including event setup and breakdown, cleaning and deep cleaning.
• Perform carpentry and snow removal when necessary.
• Establish & manage relationships with Operations teams. Respond to calls for assistance from Information & Referral staff and provide general building operations support where needed.
• Other duties as assigned.

Position Requirements:

• Three (3) to five (5) years of experience in facilities management or a related field.
• FDNY S95 and OSHA 30 certifications required or within 90 days of hire.
• Ability to lift a minimum of 50 lbs.
• Knowledge of proper cleaning standards and techniques.
• General operational knowledge in HVAC, plumbing, and electrical wiring.
• Promote a positive and pleasant attitude with the ability to interact with a wide variety of individuals.
• Demonstrated customer service skills and an orientation toward service.
• Must be able to work weekdays and/or weekends, including evenings.
• Exercise good judgment and problem solving skills; ability to think outside of the box and seek alternative or new solutions to challenges.
• Excellent interpersonal communication skills; ability to effectively communicate with staff and supervisor on a continuous basis.
• Excellent organizational skills with an attention to detail.
• Demonstrated ability to work with individuals of diverse races, identities, ethnicities, ages, gender and sexual orientations in a social justice driven, multicultural environment.
• Exhibit sensitivity to and knowledge of LGBT issues and communities.
• Understanding of, and commitment to, undoing structural and institutional racism and bias and the spectrum of gender identity and bias. Consideration of the impacts and outcomes in decision-making processes and on underserved and historically oppressed communities.
• A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

The Center's Commitment to Equity & Inclusivity:

The Center was born of community activism in response to the AIDS epidemic, ensuring a place for LGBTQ people to access information, care, and support that they were not receiving elsewhere. We opened in 1983 to help people who had doors constantly closed in their faces, ostracized by family, friends, and shunned by the general society. Since that time, we have continually provided a wide array of services and programs to serve our community, with an intentional focus on providing support to those who are most vulnerable. We have always taken great care to be a space that responds to community need; engaging in diversity, equity and inclusion work is another outgrowth of those ongoing efforts. We recognize that in order to help LGBTQ individuals and our diverse community achieve parity in health, justice, opportunity and success outcomes, our organization must hold a strong foundation and competency in, as well as invest organizational focus on, equity and inclusion frameworks, practices and policies. This is also true in our hiring and retention of staff.

The Center is an Equal Opportunity Employer.