Widewaters Hotels is looking for a General Manager to join our team at the beautiful Charter Seattle a Hilton Curio Collection hotel. The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. You will be responsible for attaining projected revenues and profit levels and to ensure superior guest service and product quality. You will maintain a positive community image and remain current on local area trends and participate in community events to represent the hotel. You will provide overall direction and guidance to your team while managing the day-to-day leadership and management of all company facets.Why Widewaters HotelsWidewaters Hotels is an award winning Hospitality Management company. We continuously investigate ways our hotels can lead by example in all facets of the business to ensure continued growth and profitability. We embrace this by being innovative, committing ourselves to excellence, and always operating with integrity.Benefits
3 weeks of Paid Time Off
Great compensation packages
Healthcare Benefits - Medical, Dental, and Vision
Life Insurance
401k Matching
Disability Insurance
Hotel Discounts and More
What you will be doing
Lead, through a team of managers, the effective management of Rooms, Food & Beverage, Accounting, Sales, Engineering and Human Resources to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining favorable employee morale.
Direct the development and execution of the annual strategic plan, the annual budget, sales & marketing plan, and operations plan, emphasizing balanced growth and consistent profitability.
Ensure financial success of the hotel by aggressively pursuing revenue goals, managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
Conduct regular staff meetings, department meetings, and all employee meetings to keep staff informed on hotel business, address concerns or problems, and develop plans to create a better, more profitable work environment for all.
Ensure that a maximum level of guest service and satisfaction is achieved and maintained, and internal and external customer service needs are met through avenues such as training, survey analysis, feedback and positive reinforcement programs.
Provide mentoring and guidance to reporting staff and appraises the performance of all positions directly reporting.
Coordinate capital improvement projects to maintain/upgrade quality standards and property image and to protect assets.
Support the company pillars by following and executing: Revenue Improvement, Cost Management/Profitability, Exceeding Guests Expectations, Associate Engagement, and Outstanding Physical Product.
Requirements
Bachelor’s degree in Business or related field.
A minimum of 5 years experience in different management positions in the hospitality industry with a minimum of 3 years experience as a General Manager.
Must possess a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead.
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA and NLRA.
Certified Hotel Administrator (CHA) is preferred.
Reports to
Regional Director of Operations
Key Partnerships
VP of Sales and Marketing, Regional Operations Team, Legal Counsel, Functional leaders of departments & entities, Payroll/HR departments.
Mission
We are ONE WIDEWATERS, striving to attract and retain the highest quality associates who share our vision of excellence in real estate investments and services. We invest in our associates to develop motivated experts who perform at the highest level of professionalism. Widewaters associates are empowered, collaborative, innovative, attentive to details, and take ownership in everything they do. The result is an unparalleled execution of strategic plan and commitment to client service.EEOCWe appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.