The Host/Hostess is responsible for greeting and seating all guests to ensure a quality dining experience. The Host/Hostess will coordinate the activities of the F&B personnel to provide fast and courteous service to all patrons. The Host/Hostess is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

Ensure all tables are properly set before seating guests

Maintain seating chart for rotation of stations

Ensure all menus are clean before and after shifts

Organize and maintain a clean service podium

Schedule dining reservations and arrange parties or special service for diners

Greet guests, escort them to tables, provide menus, and fill water glasses

Inspect dining room serving stations for neatness and cleanliness

Coordinate activities of dining room personnel to ensure prompt and courteous service to patrons

Use appropriate language when engaging guests in conversation; communicate clearly and courteously

Complete closing duties, including restocking items, turning off lights, etc.

Welcome and acknowledge all guests

Develop and maintain positive working relationships with others and support team to reach goals.

Thank guests with genuine appreciation

Be aware of guests’ needs; assist in providing a pleasant dining experience

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.

Must adhere to all company policies and procedures as well as the Widewaters Hotels, LLC Employee Handbook.

Requirements

High School Degree or Equivalent.

Minimum of 1 year experience in a food and beverage role.

Must possess a thorough knowledge of the hospitality industry and have sound customer service skills.

Knowledge of proper cleaning techniques, requirements, and use of equipment in the Restaurant

Ability to work on POS equipment when needed.

Ability to communicate satisfactorily with guests, management, and co-workers

Must have a positive attitude at all times.

Comply with all department, hotel, and company policies and procedures.