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Real Estate Listing Coordinator

The Collective at Keller Williams

Real Estate Listing Coordinator

Boca Raton, FL
Full Time
Paid
  • Responsibilities

    Our mission here at The Collective is to provide a unique and superior Real Estate experience focused on high customer satisfaction and building lifelong relationships while achieving optimal success on every level. At The Collective we have a saying; “Clients become friends, friends become clients, and we are all family”. These connections, coupled with years of local market knowledge, allow us to provide unparalleled support in what is likely the biggest purchase/sale of clients’ lifetime. This is a big deal! We find both purpose and gratitude in being a part of it. Here at The Collective, we know there is so much more to selling/buying a home than displaying photos online, putting a sign in the yard, or creating a list of showings. We are always going the extra mile to produce the best results for clients – providing exceptional customer service, constant communication, and accessibility to client databases. Furthermore, our relationship with each client is a true partnership in which we both have responsibilities to each other and share a common goal. The Collective goal is always to get a win-win for all parties, guiding clients to a smooth closing, minimizing their stress, and saving everyone time. Who are we looking for? The Listing Manager is passionate about achievement and draws energy from working with people. He/She is deeply committed to the team achieving greater and greater levels of success, as well as to growing his/her own skills within the team. This individual may be assigned various marketing duties, such as social media posts and managing our social media platforms. A highly successful Listing Manager will be disciplined about their time and work on projects while handling new leads and information requests from the team. This person is highly focused in order to complete their work and recognizes this position as a platform for growth into a long-term career and not just a job. A positive daily attitude of gratitude is a MUST. We love what we do and carry that with us every day. Preferably this person has administrative experience and is willing to put clients above all else. Expertise and experience using CRMs, developing systems, and any real estate background is helpful. Responsibilities: • Essential Duties and Responsibilities:Marketing WHAT WILL YOU DO? • Act as a direct contact for the marketing team; supplying them with what they need to execute current systems • Manage, update, and keep current all marketing templates for all listing packages • Social media platform management including but not limited to content creation, scheduling posts, and comment review/engagement • Help create and execute an annual calendar of events from community engagement events to speaking and seminar opportunities • Help coordinate and promote all community events from start to finish including making invites, booking of vendors, sponsors, and communications regarding the event to invitees and social media audience • Help manage inventory for all marketing materials Campaigns and Tracking/Reporting • Help create and manage strategic campaigns for our coming soon/active listings • Track all social media campaign results • Create and execute an annual schedule for mailers and marketing materials Rainmaker/Calendar • Prepare all pre-listing and listing packages including CMAs for each rainmaker listing appointment • Send Thank You cards when necessary and create a system for rainmaker to make follow up calls on all cards sent • Make phone calls to the database for events, neighborhood portals, the KW app, and any other needs from the rainmaker Listing Management • Execute established system for all listings prior to being under contract including but not limited to • Putting together CMA and listing agreement prior to listing appointments • The introduction calls to finalize details needed for the listing system • Attending photos and appointments with scheduled vendors • Dropping showing materials • Entering and managing MLS listings • Schedule and manage all open houses • Obtaining feedback from showing agents/open houses • Create and manage all marketing materials for all listings including communications with the marketing team for their portion of the system • Serve as the main contact for all incoming MLS agent calls for Collective listings • Follow up daily with agents showing a Collective listing • Help manage virtual assistant with daily responsibilities Lead Generation • Research and manage new streams for leads, track conversion rates, and ROI • Participate in circle prospecting, door knocking, client drop by, and client follow when requestedClient Care COMMUNICATIONS/INTERACTIONS • Update all listing clients weekly with market updates, showing results/feedback, and provide next steps in the listing process • Congratulate all clients once under contract via phone call, email, social media, text, etc (scripts provided) Team and Communication • Open/constant communication with rainmaker and director of operations daily • Open/constant communications with virtual assistant daily • Prepare and present reports for standard weekly team meetingsWithin and Outside of Team MANAGEMENT RESPONSIBILITIES: • Showing Agents • Open House Agents • Virtual Assistant Qualifications: • Strong written and verbal communication skills • Good organizational skills • Extremely attentive to detail • Strong strategic, business-building skills • Self-motivated and learning based • Willing to learn scripts and dialogues • Google Office Suite • Promptness to all appointments/meetings • Experience with database management preferred • Job Type: Full-time Compensation: $35,000 - $45,000 yearly

    • What will you do?Essential Duties and Responsibilities:Marketing • Act as a direct contact for the marketing team; supplying them with what they need to execute current systems • Manage, update, and keep current all marketing templates for all listing packages • Social media platform management including but not limited to content creation, scheduling posts, and comment review/engagement • Help create and execute an annual calendar of events from community engagement events to speaking and seminar opportunities • Help coordinate and promote all community events from start to finish including making invites, booking of vendors, sponsors, and communications regarding the event to invitees and social media audience • Help manage inventory for all marketing materialsCampaigns and Tracking/Reporting • Help create and manage strategic campaigns for our coming soon/active listings • Track all social media campaign results • Create and execute an annual schedule for mailers and marketing materialsRainmaker/Calendar • Prepare all pre-listing and listing packages including CMAs for each rainmaker listing appointment • Send Thank You cards when necessary and create a system for rainmaker to make follow up calls on all cards sent • Make phone calls to the database for events, neighborhood portals, the KW app, and any other needs from the rainmakerListing Management • Execute established system for all listings prior to being under contract including but not limited to • Putting together CMA and listing agreement prior to listing appointments • The introduction calls to finalize details needed for the listing system • Attending photos and appointments with scheduled vendors • Dropping showing materials • Entering and managing MLS listings • Schedule and manage all open houses • Obtaining feedback from showing agents/open houses • Create and manage all marketing materials for all listings including communications with the marketing team for their portion of the system • Serve as the main contact for all incoming MLS agent calls for Collective listings • Follow up daily with agents showing a Collective listing • Help manage virtual assistant with daily responsibilitiesLead Generation • Research and manage new streams for leads, track conversion rates, and ROI • Participate in circle prospecting, door knocking, client drop by, and client follow when requestedCommunications/InteractionsClient Care • Update all listing clients weekly with market updates, showing results/feedback, and provide next steps in the listing process • Congratulate all clients once under contract via phone call, email, social media, text, etc (scripts provided)Team and Communication • Open/constant communication with rainmaker and director of operations daily • Open/constant communications with virtual assistant daily • Prepare and present reports for standard weekly team meetingsManagement Responsibilities:Within and Outside of Team • Showing Agents • Open House Agents • Virtual Assistant