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Customer Service Representative

The Dryden Group

Customer Service Representative

Nashville, TN
Full Time
Paid
  • Responsibilities

    Do you like dealing with people? Do you like being in a fun environment? Like having the opportunity to earn uncapped bonuses? If so, it may be your time to start your customer service career!

    We are looking for 2-3 entry level customer service representatives to attend events set up on behalf of our clients. We will expect each candidate to familiarize themselves with our clients (with our training) and be able to answer questions, overturn objections and build relationships on behalf of them. This is a full time job, with paid training and the opportunity to earn bonuses.

    Responsibilities:

    Listen to customers’ concerns, issues and questions

    Resolve customers’ concerns and answer customers’ questions to your best ability

    Maintain a positive attitude and calmly respond to customers’ complaints

    Open new customer accounts

    Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise

    Recommend possible products to meet the customers’ needs

    Refer issues and questions to managers if necessary

    If you are ready to start your career, let us know!