REGIONAL FACILITIES MANAGER
Summary & Reports to:
A facilities professional who will take great pride in the appearance of the buildings. As our Assistant to the Director of Facilities and Equipment, overseeing the work of electricians, carpenters, cleaning services, AC repair persons and other suppliers tasked with day-to-day maintenance and upkeep of multiple fitness clubs, your leadership, handiwork, and know-how will be seen, heard, smelled and felt by every member and every employee within our organization. Our mission is to change lives at The Edge, and by fostering a comfortable, clean and safe environment, you'll play a key in overall customer satisfaction and, likely, the revenues that result from membership renewals. We're looking for someone with outstanding people management skills, who leads by example, has hands-on skills to handle a variety of diverse tasks, and who's always willing to go the extra mile.
Duties & Responsibilities/Essential functions:
Club Maintenance:
Ensures all building assets are promptly and safely maintained. This includes repair and preventative maintenance of some fitness equipment, maintenance of electrical components, audio/video systems, basic plumbing, painting, carpentry, window cleaning, etc.
Executes all routine building maintenance, repair and annual building inspections including any preventative maintenance related to fire, safety and mechanical contractors
Ensures completion of scheduled maintenance activities and coordinates the efforts of multiple vendors
Develops credible, effective working relationships with employees, contractors, vendors and the community
Manages qualified local technical vendor or contract resources (electrician, HVAC, etc.), as required
Oversees and ensures cleanliness of the Club (indoors and outdoors) and equipment
Assists with oversight of the cleaning vendors of The Edge Fitness Clubs and their performance
Responsible for ensuring club GMs are accountable for all work areas being clean
Responsible for communicating any upcoming maintenance and preventative maintenance to club employees & members
Ensure that all exercise equipment is up and running
Occupational Health & Safety:
Monitors the safety of work area and responds immediately to rectify any safety concerns; in the event that a member incident occurs, coordinates that a member of Equipment team is out ASAP to inspect
Ensures the safety of all members, property and staff
Recruitment & Training:
Conducts training and orientation of Maintenance Technicians
Recruits and selects new maintenance technicians and maintains an active talent pipeline
People Management:
Provides coaching, mentoring, supervision and support to Equipment Technicians
Promotes a corporate culture of continuous quality improvement and accountability
Mentors and motivates direct reports, providing clear guidance regarding priorities and specific role assignments
Communication:
Interacts frequently with Director of Facilities and Equipment Technicians to ensure effective and frequent communication at all levels within the department
Interacts frequently with General Managers to communicate candidly any areas of improvement or deficiency
Quality Control:
Conducts structured and scored bi-weekly walkthroughs of each facility and takes appropriate action for any repairs/work needed; follows up on results with responsible parties
Club Management:
Promotes an engaging and welcoming environment to all employees, members and visitors
Creates a culture and environment consistent with company values and standards for employees and members
May be asked to work on special projects at various clubs
Key Qualifications:
Related Health Club experience in a facilities leadership role
Excellent verbal and written communication skills
Strong attention to detail
Thrives in a customer focused environment
Excellent Team-Work
Valid driver’s license and cleaning driving record
Education & Experience:
High school or equivalent preferred
Experience in maintenance trades
Excellent Communication Skills
Ability to handle multiple tasks
Competency Requirements:
Integrity & Trust: Demonstrates consistently sound personal and business ethics and behaviors. Builds trust with others through openness and candor. Communicates intentions, ideas, and feelings openly and directly.
Accountability: Takes responsibility for all work activities and personal actions; follows through on commitments; implements decisions that have been agreed upon; maintains confidentiality with sensitive information; acknowledges and learns from mistakes without blaming others; recognizes the impact of one’s behavior on others.
Communication Skills: Conveys information accurately, concisely and compellingly to a variety of audiences and adapts communication methods based on situation.
Teamwork: Actively participates and fosters an environment that sustains a collaborative approach to working with others.
Safety: Places high value on workplace safety of self and others; maintains a clean environment. Identifies potential hazards and pursues corrective actions; follows established safety policies and procedures.
Initiative: Identifies opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them.
Technical/Professional Knowledge & Skills: Demonstrates a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Ability to stand for long periods of time, with climbing, kneeling and crouching required
Ability to lift medium to heavy objects, to a maximum of 100 pounds
Work Environment:
This position will require that you work in the clubs daily. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Travel:
You will be traveling from club to club daily. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Position Type/Expected Hours of Work:
This is a full-time position, and core hours of work and days are Monday through Friday 9 a.m. to 5 p.m. This position occasionally requires longer hours and frequent evening and weekend work, and special projects such as new club openings. Shifts may last 12 hours.
Benefits:
Health Benefits: Medical, Dental, Vision
Life insurance ($25k), MetLife
Long Term Disability (LTD), MetLife
PTO & Vacation
401K
Employee Assistance Program (EAP), MetLife
Complimentary membership for you and one other (full time employees only)
Employee Discounts and more!
Supervisory Responsibility:
This position over sees the equipment and maintenance technicians.
Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.