REGIONAL GROUP EXERCISE MANAGER

Summary & Reports to:

The Regional Group Exercise Manager is a tactical field-based position that directly manages the group exercise program including cycling thru the clubs in their region. The ideal candidate is a subject matter expert and roll model in the fitness industry. This leadership position will execute to enhance the member experience and create a value in the Group X department in our clubs. This position reports directly to the National Director of Group Fitness and is partnered with the Regional Fitness Manager.

Duties & Responsibilities/Essential functions:

Team Development: Building a strong instructor team

Actively recruit, source hire new candidates through the Applicant Tracking System

Responsible for interviewing, auditioning, hiring, onboarding and scheduling new talent to staff the group exercise classes with best in class instructors and maintain and active talent pipeline for your market

Provide coaching, mentorship & supervision and support to all Group Exercise Instructors to facilitate their success and skills development

Ensure all instructor certifications are up to date and are CPR certified

Implement quarterly Training and Development workshops for instructors in the region

Evaluate classes and instructors with internal/external audits and report back to the General Manager, Fitness Manager and the National Director of Group Exercise

Evaluate 3-5 instructors per week

Field and Club Responsibilities

Conduct studio evaluations weekly, ensuring that all studios are clean and organized and all Group Exercise equipment is properly maintained

Ensure the Clubs and overall facility remains immaculate at all times, including everything from the bathrooms to the Group X, Cycling Rooms and Kiosks are exceeding company standards

Partner with General Manager and General Manager to recommends and implements schedule changes as required

Participates in the launch and on-going performance of new procedures, programs, training and certifications

Ensure all Group X deliverables (copies of schedule, information sheet on class formats, instructors contact lists) are copied and readily available in club

Responsible for the development and ongoing maintenance of the Group Exercise and Indoor Cycling Program Standard Operating Procedures (SOPs)

Coordinates and supervises the day to day operations of Group Exercise programs and Group Fitness Schedules including Indoor Cycling

Promotes an engaging and welcoming environment to all employees, members and visitors

Teaches a minimum of 3 classes per week on the schedule to be compensated separately

Execution of NCO when applicable in their region

Performance, Communication & Administration

Responsible for the training and development of new employee’s orientation, onboarding and training in the group exercise program.

Work with instructors and payroll to complete and process new hire paperwork

Responsible for the administration of the Group Exercise payroll budgets in region clubs

Update all class schedules, instructors and payroll in Datatrak

Responsible for all Group Exercise classes are closed out daily

Provide Group Exercise Instructors with timely performance feedback and recognition

Execute the substitution process to ensure that all classes run to company standards

Communicate to each club and payroll new and terminated employees

Work with all clubs to notify them of schedule changes on a monthly and quarterly basis

Execute all quarterly schedules changes in Datatrak and to the clubs

Maintain instructor communication list and slack channels

Enforce and update the policies & procedures with the Group Exercise staff

Attend monthly general manager meetings

Handle customer service and equipment issues related to the group exercise department by proactively addressing any member concerns or issues

Communicates with marketing and the admin team to ensure a timely update of group exercise schedules on all social sites (website, app, etc.)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Key Qualifications:

Bachelors degree preferred

Must hold a current national group exercise certification & have taught for at least 5 years

Must hold at least two of the following certifications

Group Fitness Instructor

Les Mills Certified

Indoor cycling certification

Must have at least 2 years management experience

Superior understanding of customer service

CPR, First Aid & AED certified

Strong leadership & communication skills

Education & Experience:

Bachelor’s degree preferred

Competencies:

Business Acumen: Fosters knowledge in policies, practices, trends, and information affecting the business and/or industry.

Coaching & Development Skills: Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; plans and supports the development of individual skills and abilities.

Communication Skills: Conveys information accurately, concisely and compellingly to a variety of audiences and adapts communication methods based on situation.

Customer Focus: The ability to identify and respond to current and future customer's needs.

Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences. The ability to make decisions and solve problems involving varied levels of complexity, ambiguity, and risk.

Managing Change: Encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities, facilitates the implementation and acceptance of change within the workplace

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the ability to perform an aerobic activity for the duration of a class. Bending and moving is done frequently. Physical activity will include standing, walking, reaching with hands and arms, climbing or balancing, sitting and stooping, kneeling, crouching, or crawling. Lifting requirements are 50 pounds and occasionally up to 100 pounds. The vision requirements are close, distant, depth, and ability to adjust focus.

Work Environment:

This is a full-time salaried, non- exempt field position. This position requires early mornings (5:30/6:30am) and evening hours 5:30pm/6:30pm as days are spent in the clubs in your region. As a Regional Manger you are expected to be in the clubs two weekends per month.

As a leader in the Group X department you are expected to teach classes however, all teaching should not occur during work hours and should not exceed 10 classes. This job operates in a health club environment. This position routinely deals with club employees, members and vendors. This role routinely uses standard office equipment such as computers and phones. This is a high paced environment.

Travel:

Travel is primarily local during the business day, although some out of are and overnight travel may be expected.

Position type and expected hours of work:

This is a full-time exempt position with general hours of work Monday through Friday, 9:00 – 5:00pm, (40 hours) however, this position frequently requires long hours and some night/weekend work.

Supervisory Responsibility:

This position is responsible for the leadership, interviewing, hiring, scheduling and performance managing of group exercise instructors in their area, in conjunction with the General Manager and National Director of Group Exercise.

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.