Position Overview

The Creative Services Manager (CSM) is critical to the inner-workings of The Glass Guru’s Marketing department. Vision without an eye toward the details simply won’t get this job done! The CSM ensures that the brand’s marketing vision is created and enacted on time and on budget and manages the people, processes, and technology that helps make it happen. The CSM must not only be a good leader, but a creative rockstar!

Responsibilities and Duties

Responsibilities include, but are not limited to:

Meeting with management team and agency advisors to determine creative needs including but not limited to print media, digital media, video production, TV, and radio

Facilitate creative project kickoffs

Lead brainstorming sessions with creative teams

Supervise, push, and encourage creative team members

Oversee and directly participate in daily creative production tasks

Troubleshooting issues that could slow down the creative process

Provide analysis to ensure projects stay within brand standards

Suggesting changes to workflows in order to improve efficiencies and cut costs

Presenting drafts & updates to management, franchisees, or other stakeholders as applicable

Qualifications and Skills

Individuals considered for this position must have demonstrable experience working in a professional design environment in an agency or internal marketing department. Additional requirements include:

Print Design Experience - 5 years (Required)

Graphic Design / Layout Experience - 5 years (Required)

Branding Experience - 3-5 years (Preferred)

Supervisory Experience - 3 years (Preferred)

Project Management Experience - 3 years (Preferred)

Proven aptitude at digital and print production in high-demand environment(s)

A good storyteller

Works without supervision

Organized and efficient multitasker

Analytical and insightful attention to detail

Flexible yet able to stay on point

Expert communicator cool under pressure

Collaborator that knows the whole is greater than the sum of its parts

Excellent interpersonal skills

Excellent change manager

Jack-of-all creative trades and master of a few

Education

Bachelor's degree in Marketing or Design preferred. Applicable work experience may be considered in lieu of a 4-year degree.

Software Proficiency

Adobe Creative Cloud

Photoshop (Required)

Illustrator (Required)

Premier (Preferred)

After Effects (Preferred)

Others (Preferred)

WordPress (Preferred)

Asana… or other workflow management tools (Preferred)

Freshdesk… or other customer support portal (Preferred)

Google Workspace… aka G Suite (Preferred)

Office 365 (Preferred)

Salary & Benefits

The Glass Guru Franchise Systems, Inc. is an equal opportunity employer. The Creative Service Manager will earn a salary commensurate with experience, and also take advantage of the many additional benefits offered by The Glass Guru.

Salary Range - $48,000 - $60,000 annualized

Telecommute / Work-from-Home Options

401(k) Matching

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Life Insurance

PTO

Professional Development Assistance

Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.