Roles & Responsibilities:
The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:
Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)
Make proactive suggestions of company products & services that address customer need(s)
Convey and manage realistic customer expectations
As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
Generate legible and accurate shop drawings for quotes/jobs as required
Develop professional quotation(s) and present to customer(s) in a prompt fashion
Capture all additional relevant details about the customer and/or job location to facilitate a successful
Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
Entry of relevant details into company sales software in a timely manner
Proactively follow up with customers on pending sales quotes
Proactively communicate with company vendors, including ordering of materials required for sold jobs
Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.
Qualifications & Educational Requirements:
2 years residential glass experience (glazing, ordering, estimating, and/or office/project management)
In-home sales experience preferred
HS Diploma or equivalent
All candidates must pass initial background check and drug test.
Preferred Skills:
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel)
Experience with estimating, fabricating, and/or installing residential glass products
Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period