Benefits:
Bonus based on performance
Dental insurance
Free uniforms
Health insurance
Paid time off
Our full-service glass company is hiring an experienced glass installer to join our glass installation team. Our glaziers/glass installers are the best in the area and we truly appreciate them. We offer a fantastic company culture that is professional, fun, and a low-stress work environment. If you are a go-getter who is conscientious, detail-oriented, enjoys working in a team environment, and loves meeting people we want to meet you.
The Glazier /Glass Installer position is the primary product fulfillment position in the company. Glass Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process. You will be responsible for prepping and installing different types of glass, without direct supervision, for clientele expecting excellence with a smile!
Our online application will actually help YOU decide whether or not we are a good fit for you. Give it a try to find out!
Glazier/Glass Installer Roles & Responsibilities:
Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on the product(s) required to complete the job(s)
Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment, etc...
Communicate to office AND customer if we'll be late for a scheduled installation appointment
Upon arrival at the customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.
Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
Closeout the installation by walking customers through the care and maintenance of products, walk them through warrantee (if applicable), and how to contact us if they ever need service or have additional questions
Qualifications & Educational Requirements:
1 years residential glass installation experience
HS Diploma or equivalent
All candidates must pass an initial background check and drug test. Valid license to drive, and a clean DMV record
Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted
Preferred Skills:
Residential glass replacement including single/double pane window glass, shower enclosures, skylights, etc...
Residential window/door installation including new construction and retrofit
Window/door maintenance, weatherization, and repair
Effective troubleshooting skills
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel) preferred
Hardworking, and motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of the initial employee probationary period and at the discretion of the Franchise Owner.
Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.