Job Description

The Global Language Network (GLN) is a small not-for-profit that does a lot with a little. Our mission is to "use language as a tool to help fix our world" and we constantly strive to build a Network of Givers, for Givers, by Givers. Discover why we are rated #1 Best Language Classes in Washington, DC by Yelp!

We are looking for a passionate and driven individual who believes in the mission of the organization, would like to help GLN grow and expand, and is looking to grow both personally and professionally in the process.

The GLN PROGRAM COORDINATOR coordinates our main program - our language classes, which consists of coordinating our Teaching Fellowship (our teacher development program), coordinating our internship program, managing interns and volunteers, and coordinating the logistical aspect of our language classes (scheduling, coordination with teachers and partners, class registration, etc).

DUTIES AND RESPONSIBILITIES:

• Coordinate our language program which includes overseeing class scheduling, teacher coordination, customer service, class registration, and ongoing logistics
• Coordinate our Teaching Fellowship which includes helping recruit new Teaching Fellows, managing the selection and on-boarding process of Fellows and providing ongoing logistical support as necessary
• Coordinate GLN's Volunteer and Internship Program which includes recruiting, training and managing GLN volunteers and interns
• Serve as a point of contact for the GLN broader member base and communicate with the general public (learners, supporters, etc.)
• Maintain GLN's partnerships which includes interacting with partner organizations on a regular basis and coordinating logistics when it comes to class hosting
• Provide support to and assist GLN's Executive Director and organizational leadership with daily operations as necessary
• Since we rely heavily on volunteers, flexibility in schedule is a must. Some volunteers can only meet after standard work hours (ie 6pm, 7pm)--in which case hours can be shifted around to accommodate.

Note: We are a small, fast growing non-profit offering a starting salary that is open to a raise over time based on performance. We are also offering a generous 401k package with a sliding-scale employer match. Subject to availability and eligibility, we hope to offer the new employee additional benefits via a comprehensive Affordable Care Act-compliant Health Insurance plan. Free language classes throughout employment. Amazing learning, growing, and self-development experience. Amazing network of contacts.

BENEFITS:

• Immense opportunities for personal and professional growth
• Fun, diverse and creative environment
• Opportunity to learn languages with GLN for free after work

QUALIFICATIONS :

• Bachelor's Degree or equivalent
• Excellent verbal and written communication skills
• Excellent customer service skills
• Excellent data entry, record keeping and other administrative skills
• Office experience and customer service experience would be particularly helpful background
• Very organized and timely
• Positive attitude, flexible, patient, good sense of humor, professional, and eager to learn and grow with the organization

HIRING TIMELINE:*

• There are limited interviews available, so apply now!

• Interviews will be conducted via Zoom.

• The position will start (approximately) October 25th.

• Training will take place via Zoom or Skype.

• If you can meet this timeline we look forward to reviewing your application!

• PLEASE NOTE: Due to the Covid-19 pandemic, our entire team is currently working remotely. As soon as we can safely resume in-person business in Washington, DC, we will bring our team back to the office and all work will be done from our office in DC. Once our in-person work resumes, the position will not be eligible for remote work during office hours.

• If you can meet this timeline we look forward to reviewing your application!

TO APPLY:

NOTE: Please either send an email with your resume and cover letter, with a note that you saw this post on ZIPRECRUITER (preferred method) OR send your application through the ZipRecruiter website directly. Please do not send your resume/cover letter two times.

If you decide to e-mail your resume and a brief cover letter, please send it to Andrew Brown at Info@TheGLN.org and please make sure the subject says ZIPRECRUITER PROGRAM COORDINATOR APPLICATION.

*PLEASE BE SURE TO INCLUDE IN YOUR COVER LETTER WHAT RELEVANT AND QUALIFYING EXPERIENCE YOU HAVE IN CUSTOMER SERVICE, ADMINISTRATIVE WORK, AND PROGRAM COORDINATION OR PROGRAM MANAGEMENT.

Be sure to share anything relevant, particularly related to management, customer service, or communication/writing, even if it was not an office job, such as restaurant, retail, other service industries, or even blogging.

Only complete applications will be reviewed!

INTERNATIONAL APPLICANTS:

• Please be sure that your US residency or visa status allows you to have employment. At this time we will not be sponsoring work visas.

Company Description

Founded in 2005 by Andrew Brown, The Global Language Network (GLN) is a vibrant DC-based 501(c)3 not-for-profit organization whose mission is to "Use language as a tool to help fix our world." GLN offers subsidized, engaging language classes to over 2,000 learners a year and is rated #1 language classes in DC by Yelp. The large globally-minded volunteer and professional network at GLN is reason enough why over 200 volunteers invest their time with GLN each year. Come be part of our team and see how a little non-profit can make a big impact both personally and professionally.