The Good Feet Store is seeking a Chief Operating Officer (COO) to join our dynamic, supportive leadership team in the Des Moines, IA area. As the COO, you will play a critical role in the company's growth and success. Reporting directly to the CEO, the COO has ultimate responsibility for building and driving the organization's operational functions.

DUTIES & RESPONSIBILITIES

Collaborate with CEO in setting and driving vision, operations strategy, and hiring levels

Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning

Supervise the District Manager Team to include, but not limited to; staffing, training, coaching, performance management and problem resolution

Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met

Ensure effective recruiting, onboarding, professional development, performance management and retention

Analyze internal operations and identify areas for process enhancement

Monitor and analyze key performance indictors and take corrective measures when necessary, and prepare detailed updates and forecasts

Mentor and develop a high-performing leadership team, promoting a positive and collaborative work environment

Lead the company wide sales team following The Good Feet sales practice and best practices.

Work within the organization and build relationships with operational leadership to ensure successful customer experience

Control expenses to meet budget guidelines

REQUIRED SKILLS AND QUALIFICATIONS

Five or more years of experience in executive leadership

Excellent leadership skills, with steadfast resolve and personal integrity

Ability to diagnose problems quickly and foresee potential issues

Ability to travel as much as 35%-45%

PERKS OF WORKING FOR US

Paid Time-Off (PTO)

Comprehensive Health Benefits

Holiday Pay

Employee Discounts

Hybrid Work Environment, ability to report to the office near Des Moines, Iowa

Employees at a franchise location are employed by the Franchisee and are not employees of Good Feet Worldwide (the Franchisor). Good Feet Worldwide neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.