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Customer Sales Associate

The Greensboro ABC Board

Customer Sales Associate

Greensboro, NC
Part Time
Paid
  • Responsibilities

    Job Description

    Part-Time Customer Sales Associates work directly under the supervision of the Store Manager and/or Assistant Store Manager, working on a rotating shift basis as determined by the managers. Customer Sales Associates will abide by the North Carolina ABC rules and regulations, follow Greensboro ABC Board policies and requirements, and perform duties as instructed by the Store Management, Operations Director and CEO.

    Essential Functions:

    • ATTENDANCE: Work every shift as scheduled unless absence is the result of approved leave benefits, i.e. Vacation, Sick, Bereavement, FMLA (Family Medical Leave), Military, etc.
    • STORE ACTIVITIES: Check ID’s for underage persons and exercise care to avoid selling merchandise to persons that are intoxicated, insure adequate quantities of liquor are stocked and on hand, assist customers in store, perform sales at cash register, receive tender from customers in payment for merchandise and make change, assist in daily preparation of sales reports, balance cash collected with sales receipts, assist with unloading merchandise from warehouse trucks, price merchandise, and keep management advised of store activities, store maintenance and potential problems.
    • STORE INVENTORY ACCOUNTING ACTIVITIES: Conduct inventory as instructed per month and on an as needed basis, accurately operate ipod, work cooperatively with office staff in recounting items, perform re-counts accurately and in a timely manner,
    • STORE APPEARANCE/CUSTOMER SERVICE: Clean store as instructed by Store Manager, keep bottles fronted and in- line, maintain proper shelf management, keep stock room clean and organized, utilize product information, render prompt and courteous service to the public, answer inquiries from customers, take and fill orders from Permittees, listen to customer concerns and complaints, seek guidance from management and keep management informed of situations.

    Education and Experience:

    Minimum requirement includes High School Diploma.

    Physical Requirements:

    • Must have the physical strength to lift and carry supplies weighing up to 40 pounds on a recurring and regular basis, and to lift cases from the ground to cart weighing approximately 50 lbs.

    • Must be able to walk and stand on a recurring and regular basis.

    • Must have sufficient vision to accurately read computer printouts, inventory records, cash register tapes, product labels, law and policy manuals.

    • Must have normal hearing ability to converse with visitors and fellow employees on a regular basis.

    • Must have the agility to bend, twist, reach, and stretch to lift bottles, bag bottles, check inventory, vacuum/mop floors, dust shelves, and obtain supplies and other related retail store tasks.

    Important Information:

    • WORK SCHEDULE: Monday through Saturday, 25 or less hours per week

    • TRAVEL: Travel to other Greensboro ABC Store locations, Warehouse, Office, and other locations as required.

    • ON CALL STATUS: Certain situations may require.

     

    Company Description

    About the Greensboro ABC Board: Greensboro is an exciting and vibrant city. It offers a wealth of historical, entertainment, food and beverage offerings for local residents and visiting guests to enjoy. A part of its history includes the production of “home still” distilled spirits. Those colorful, legends of moonshine makers, runners, and fast cars from the 1950’s days of prohibition evolved into NASCAR; a three billion dollar a year industry and the legal disbursement of alcohol including a new breed of craft moonshine distilleries in North Carolina. In 1937 North Carolina’s General Assembly created a uniform system of controlling and regulating the sale of distilled spirits in our state: A State Board of Control – The ABC Commission – was established to oversee the issuance of alcohol permits, tax guidelines, product selection, and uniform prices throughout the state. The City of Greensboro voted to approve, operate, and control the sale of distilled products in 1951. ABC stores are semi-autonomous agencies, they are not owned or operated by the city or state... No state or local tax funds are used to support local ABC systems. Each city or county unit is allowed to vote on establishing its own stores. Eighty-five percent of net profits are dispersed to Board’s city or local county governmental agencies. A minimum of five percent is dispersed to law enforcement and up to five percent for alcohol education. Other profits are distributed to affiliate municipalities.